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Dr. Mark Goddard, OD

Dr. Mark Goddard, OD

Optometry

Dr. Mark Goddard, OD is an optometrist in Exton, PA. He is accepting new patients.

4.6 Star Rating
Based on 11 reviews 4.6 Star Rating (11 reviews)

Practice

80 W Welsh Pool Rd Exton, PA 19341

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Dr. Goddard's Reviews

Likelihood to recommend Dr. Goddard

4.6
11 ratings, 7 with a written review
5 star
91%
91%
4 star
0%
0%
3 star
0%
0%
2 star
0%
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1 star
9%
9%

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extremely helpful
My son broke the frame on his glasses. I called the office to see if A. they could see him and B. if they took his new insurance. They tried to put the glasses through a warranty claim on the previous insurance company; however, they wouldn't accept it since we were no longer using that insurance. Dr. Goddard does not accept the new insurance, but, what he and Angela did do for us was awesome! They had the exact frames in the office, and they gave me a heck of a deal to help us out with the out-of-pocket cost. I will always recommend this office!!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Tracey Fazio/Kevin Brown – Aug 16, 2023
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During the Coronavirus small business freeze / stay at home period, I got something lodged in my right eye that had me in tremendous pain. Although Dr. Goddard was not open for business, he called me back from his home and analyzed my situation by phone. He instructed me and my wife on what we could do to try to resolve the situation at home to avoid emergency rooms and urgent cares at this time. The guidance he provided worked. He then called in antibiotic drops the next morning and followed up with me within a few days. This the greatest example of gold standard care by a physician.
What went well
No results
What could be improved
No results
Helpful
Stu Carslaw – May 11, 2020
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I tried Lenscrafters and Pearle Vision and was very disappointed. I Googled Optometrists in the Exton, Downingtown area. Mark Goddard, O.D. received majority favorable reviews. I tried him out. Friendly, professional,good eyecare skills, reasonable. His wife is his office manager. She is very helpful and pleasant. I would return for sure. Try them you'll see what I mean.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Feb 25, 2019
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We just moved into the area. My neighbor gave me Dr. Goddard's name for eye care. My wife and I went to GoddardFamilyEyecare and we were both very satisfied. Not easy finding an office that works , this place is five stars. You won't be disappointed.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Feb 11, 2019
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This office is great. Friendly, professional and honest. I don't think you will find a better eyecare place than this. My family and I have been to other offices over the years and this place is better. They spend time with you and really care that you are satisfied.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 27, 2019
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Had an eye examination today and everything went very well. The experience was very good. Dr. Goddard and his office manager Angela were very good about helping me. They were friendly and knowledgeable ,I never felt rushed. I would recommend his Optometric office to everyone.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jan 06, 2019
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My 1st experience was ok yet when I ordered contacts and my insurance covered them, I received sample boxes. Not sure samples are to be used when insurance co. is charged. My most recent visit was a nightmare. My son & I had back-to-back appts. and due to a fire drill we were 7 minutes late. The Dr. said he could only see 1 of us & he was acting as office manager, receptionist and Eye Dr. He then said his wife couldn’t find insurance. A call beforehand would have been nice.. Unprofessional
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
PA – Dec 02, 2018
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About Me

biography

Dr. Mark Goddard, OD is an optometrist in Exton, PA. He is accepting new patients.
  • Optometry

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Locations

Practice

GR Juncos MD. PC80 W Welsh Pool Rd Exton, PA 19341
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