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Dr. Mark Ortiz, OD

Dr. Mark Ortiz, OD

Optometry

Dr. Mark Ortiz, OD is an optometrist in Carrollton, GA. He is accepting new patients.

4.9 Star Rating
Based on 117 reviews 4.9 Star Rating (117 reviews)

Practice

158 Clinic Ave Ste A Carrollton, GA 30117
Patient Favorite Award

Dr. Ortiz is a patient favorite Optometrist

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Recent Reviews
    Reviews made in the last 30 days. See reviews
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews
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Dr. Ortiz's Reviews

Likelihood to recommend Dr. Ortiz

4.9
117 ratings, 97 with a written review
5 star
97%
97%
4 star
2%
2%
3 star
1%
1%
2 star
0%
0%
1 star
1%
1%

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would definitely reommend
both staff and Dr. were great
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 24, 2025
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Dr. Ortiz
Very thorough! Explained everything in a way that was easy to understand.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 24, 2025
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Very attentive
Went in for an emergency visit for sudden vision change. Was seen within an hour. Dr Ortiz was great at explaining all tests and outcomes. Was great at explaining next steps. Asked several times what concerns or questions we have.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 17, 2025
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Fantastic Eye Doctor
Dr. Ortiz brings such optimism, joy, and energy into the room when he enters! My son does not look forward to his eye doctor appointments because of the dilating experience, but he absolutely enjoys Dr. Ortiz! Dr. Ortiz makes it a point at each appointment to really get to know my son, and to encourage him. He is also very knowledgeable when it comes to ophthalmology. We used to see a pediatric eye doctor in Kennesaw, and Dr. Ortiz is even better and such a plus that he is in West GA!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 11, 2025
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Excellent
The staff is always friendly, knowledgeable, and prompt!Doc Ortiz always takes time, asks my concerns, and explains everything!Glasses are not necessary after cataract surgery, and my vision is excellent after 4 years!Thank you all for caring so much! Great business!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 09, 2025
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Not sure what this means
Dr. Ortiz is very pleasant though and easy to work with.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 04, 2025
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Very friendly also very informative
Moved very wuickly
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 13, 2025
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Dr took time to answer my questions.also he is positive person always giving u encouragement and and the truth .thx to him and staff.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 13, 2025
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Amazing, caring, thorough doctor
Dr O took the time needed to make sure I completely understood what my issues are and what treatments are available. He is kind and real. I'm so glad I found him
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Candy – Feb 10, 2025
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He was very knowledgeable & helpful. He knew “his stuff” better than any eye Dr I have ever seen.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 08, 2025
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His attention to detail is remarkable! His patient care is outstanding and next level! I would highly recommend Dr. Ortiz for your eye care needs!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 07, 2025
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Great Experience.
This was an overall good experience from walking in to the time I left. The whole staff was great.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Penny – Feb 07, 2025
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Great Visit
Dr Ortiz was very thorough and addressed my issues and answered all my questions. Very attentive and made me feel very comfortable.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 06, 2025
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Great staff
The entire staff is knowledgeable and so friendly.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Cindy McCorsley – Feb 04, 2025
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The efficient kind staff
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Evelyn Killian – Dec 12, 2024
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Dr Ortiz has a very positive attitude
I was given a thorough exam and Dr Ortiz showed and explained everything well.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Robert (Mike) Kinney – Nov 20, 2024
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Super gentleman and fantastic Dr.
The fact that it was determined by the doctor that my problem was more than I realized and immediately prescribed medication to help me.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Olivia Russell – Oct 02, 2024
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Very likely
This was a follow up visit after cataract surgery and new glasses. Little to no waiting time. Would definitely recommend him
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Myra – Sep 25, 2024
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He is always professional. Explains what is going on with my eyes and answers any questions I have.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
S J – Sep 05, 2024
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Awesome Doctor
Dr. Ortiz is the BEST!! So caring when I had eye problems.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sheila Parrott – Sep 03, 2024
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About Me

biography

Dr. Mark Ortiz, OD is an optometrist in Carrollton, GA. He is accepting new patients.
  • Optometry

Patient Favorite Award

Dr. Ortiz is a patient favorite Optometrist

    Read our methodology

    Focus on Diabetic Macular Edema

    Locations

    Practice

    Georgia Vision Institute158 Clinic Ave Ste A Carrollton, GA 30117
    1

    Practice

    Unavail1716 University Blvd Birmingham, AL 35233
    2