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Dr. Mark Springston, PHD

Dr. Mark Springston, PHD

Psychology

Dr. Mark Springston, PHD is a psychologist in Frederick, MD. He is accepting new patients.

2.1 Star Rating
Based on 12 reviews 2.1 Star Rating (12 reviews)

Practice

3390 Urbana Pike Frederick, MD 21704

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Dr. Springston's Reviews

Likelihood to recommend Dr. Springston

2.1
12 ratings, 8 with a written review
5 star
25%
25%
4 star
0%
0%
3 star
0%
0%
2 star
8%
8%
1 star
67%
67%

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Changed my life
I have been seeing Dr. Springston for almost 12 years every week. His approach is direct and honest which is what I've always appreciated. I came to him in 2013 with severe drug and alcoholism issues along with extensive childhood trama. He called me out on my issues and encouraged me to seek professional addiction treatment. Without his encouragement and guidance I would have never gotten into recovery. He found me a treatment facility focus on day to day coping skills and walked me down the path of healing slowly and gradually. His experience with addiction and trauma has been indispensable to me in my journey. I am a very different and more importantly a healed happy person today as a direct result of seeking therapy service from Dr. Springston, putting in the hard work and allowing myself the time to process under his guidance. I would recommend him to anyone that needs a no bull honest and real therapist to help them overcome emotional blockages.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Matt – Mar 11, 2025
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Dr Mark Springston is an excellent therapist
I’ve been seeing Dr Springston for several months now and I can sincerely say that he is the best therapist I’ve ever had. He is well-rounded to many areas of health, including psychology, addiction therapy, nutrition and mindfulness.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
May 23, 2024
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Upset ex patient
He is rude and a big know it all yet will not listen to you. He's completely incompetent and unprofessional. Disorganized office too I reported him to the state licensing board .
What went well
  • Wait times
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Ex patient – May 14, 2024
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honest, open, trustworthy, safe
What went well
  • I felt respected
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
D R – Apr 18, 2024
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Finally after all these years
After 10 years 7 hospitalizations countless med changes and novel therapeutics I finally remembered the idiot’s name who was my first therapist, and told my parents in front of me I was a faker and I was only acting for attention. I’m surprised you’re still in business Mark. I’m 20 now, and in much better care, but more importantly I’m old enough to write this review and warn everyone else.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
19 others found this helpful
Helpful
Feb 06, 2023
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Great At Profession w/ Downside
In terms of Dr. Springston as a psychologist he’s excellent. He really helped me a lot with self improvement and everything at the time in my life going on. The major downside is: He overcharges and surprise bills his patients to the point of being criminal. $200 was charged to my card 2 weeks after I had already paid. When I called to discuss it I was told it must have been an error. What happened next? I was charged $50.00 for “Speaking with the doctor”. I’m glad my credit company refunded me. Others might not be so lucky. Watch your wallet after visiting Dr Springston.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Erica – Jul 22, 2022
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Dr. Springston is probably the most arrogant and unhelpful therapist I have ever encountered. The previous review nailed it on the head. He doesn't listen well. He makes erroneous assumptions about family dynamics and relationships. I would add he seems to derive a perverse pleasure by making patients feel small. With the shortage of qualified behavioral health providers, one would hope that there would be oversight of individuals like this.
What went well
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
23 others found this helpful
Helpful
Family in Urbana in Urbana , MD – May 15, 2018
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He was VERY damaging to our family. He jumped to quick conclusions that were usually incorrect and refused to listen to anyone's input that did not agree with his assumptions. He often bragged that he likes to "pis people off" and his approaches were extremely unethical.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
32 others found this helpful
Helpful
Mount Airy, MD – Dec 16, 2016
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About Me

biography

Dr. Mark Springston, PHD is a psychologist in Frederick, MD. He is accepting new patients.
  • Psychology

Locations

Practice

Mark Springston PhD3390 Urbana Pike Frederick, MD 21704
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