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Mary Koogler, NP

Mary Koogler, NP

Nursing (Nurse Practitioner)

Mary Koogler, NP is a nurse practitioner in Grottoes, VA.

2.1 Star Rating
Based on 7 reviews 2.1 Star Rating (7 reviews)

Dr Jonathan Shenk

100 7th St Grottoes, VA 24441
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Mary Koogler's Reviews

Likelihood to recommend Mary Koogler

2.1
7 ratings, 3 with a written review
5 star
29%
29%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
71%
71%

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Very sloppy unprofessional
They have never called me with the results of my MRI from months ago, I was constantly having to keep on them multiple times to refill prescriptions, and the last time they never did send it in, that's when I finally moved everything to my new doctor, she diagnosed me with something without running any tests at all to rule out other issues that cause the same symptoms, now I got a new doctor which is actually digging into my issues more and it's looking extremely likely that I do not have what she claimed I have, glad I got a new doctor, and this one actually gets my prescriptions filled on time, but hoping I can get off of them when the possible real reason for my symptoms is cleared up. Do not recommend this clinic at all.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
Sharon Kisling – May 11, 2022
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She rushed the appointment and was condescending and rude. I left very upset and feeling hopeless about my condition. Would not recommend.
What went well
  • Appointment scheduling
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Sep 29, 2021
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I was prescribed 2 different anti-depressants/anxiety medications. I was not given no more than 1 month supply of Meds & had to call every month to get refills through Kooglers office. This month Rite Aid contacted them to get my refill & it took me calling them over a week later asking why it had not been filled yet to get it filled. So I went for 2 days without it which caused me to have side effects that were very uncomfortable. I have been waiting a week for test results & no return calls.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
What could be improved
  • Difficult to schedule appointment
1 other person found this helpful
Helpful
Mesassy76 in Grottoes, Va – Apr 13, 2016
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About Me

biography

Mary Koogler, NP is a nurse practitioner in Grottoes, VA.
  • Nursing (Nurse Practitioner)

Locations

Dr Jonathan Shenk

South River Medical Clinic LLC100 7th St Grottoes, VA 24441
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