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Dr. Melanie Metsa, OD

Dr. Melanie Metsa, OD

Optometry

Dr. Melanie Metsa, OD is an optometrist in Buffalo, NY.

5 Star Rating
Based on 43 reviews 5 Star Rating (43 reviews)

Practice

227 Highland Pkwy Buffalo, NY 14223
Patient Favorite Award

Dr. Metsa is a patient favorite Optometrist

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Dr. Metsa's Reviews

Likelihood to recommend Dr. Metsa

5.0
43 ratings, 36 with a written review
5 star
98%
98%
4 star
0%
0%
3 star
2%
2%
2 star
0%
0%
1 star
0%
0%

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Highly recommend!
Pays attention to detail and very punctual
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 17, 2025
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Very friendly & competent staff. Dr. Metsa takes her time with you during your appointment & thoroughly explains everything.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 21, 2025
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Professional,informative,and through.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 25, 2025
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Very competent professional
Very competent professional service received.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 25, 2025
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Dr. Metza
I had an excellent visit at my eye doctor yesterday. The office staff were very nice and helpful. Abbey, who examined my eyes before seeing Dr. Metza was wonderful. She was professional, attentive to my needs and she did a thorough write up while investigating areas of need.Dr. Metza is always caring and eager to assist you wherever or whenever needed. Her examination was thorough and she was able, as always to do her best to solve any problems I had.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 19, 2025
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They took me right away because I was concerned about a floater in my eye
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sandy Chortie – Jan 19, 2025
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Highly recommend her.
She said she went over all my surgery results and they were good...she was very informative and friendly.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Dec 17, 2024
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Very efficiently run office. Staff kind and professional.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 17, 2024
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Annual Visit
Dr. is cordial, pleasant, professional, caring, and genuine. Office and Janice are also helpful and pleasant.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jerry – Nov 28, 2024
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Great provider
Dr Metsa is great. Very nice, personable. Explained everything thoroughly.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Marissa – Nov 06, 2024
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Great Doctor!
Dr Metza was very friendly and professional. She was thorough and answered our questions fully. A pleasure to meet and work with.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Cindyaka – Nov 02, 2024
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Very competent
Dr. Metsa took the time to answer every I had and explain all of my options as we progressed through the exam. I was completely as ease with her.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Frank C. – Oct 16, 2024
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Always a pleasure to be seen and treated by Dr . M
Telehealth
She is so very down to earth and easy to relate and communicate with and that is always appreciated!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sep 07, 2024
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DONT UNDERSTAND WHAT TO PUT HERE
EVERYTHING I WAS WORRIED ABOUT WAS EXPLAINED TO ME IN DETAIL. THEY ALSO TOOK THE TIME TO LISTEN TO MY DETAILED EXPLANATION OF MY PROBLEM THAT I WAS CURRENTLY WORRIED ABOUT.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
JOSEPH SYROCZYNSKI – Aug 22, 2024
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Dr Metsa gives great professional service. She is knowledgeable and very good at communicating.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 22, 2024
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Would greatly recommend Dr Metsa
Always explain s my eye condition and answer s any questions I may have. Very satisfied with her care and concern about my health and eyes
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mrs Susannewoods – Jul 31, 2024
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No waiting. Dr was very personable and asked questions about my concerns.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 26, 2024
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Excellent doctor!
Dr. Metsa was thorough, efficient, and informative. She explained what she was doing and made the experience pleasant. I highly recommend her!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 25, 2024
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Ok average
Ok
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Jul 04, 2024
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Very professional but also very friendly. She answered all my questions and explained things clearly to me. Would highly recommend her to others.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 05, 2024
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About Me

biography

Dr. Melanie Metsa, OD is an optometrist in Buffalo, NY.
  • Optometry

Patient Favorite Award

Dr. Metsa is a patient favorite Optometrist

    Read our methodology

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    Locations

    Practice

    Office227 Highland Pkwy Buffalo, NY 14223
    1
    Office2441 Sheridan Dr Tonawanda, NY 14150
    2
    Office3176 Abbott Rd Orchard Park, NY 14127
    3

    Practice

    Office3095 Harlem Rd Buffalo, NY 14225
    4