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Dr. Michael Towles-Schwen, OD
Optometry
Dr. Michael Towles-Schwen, OD is an optometrist in Buffalo, NY.
2.6 Star Rating
Based on 5 reviews 2.6 Star Rating (5 reviews)
Practice
2055 Niagara Falls Blvd Buffalo, NY 14228Compare Dr. Michael Towles-Schwen, OD with other Optometrists near you
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Dr. Towles-Schwen's Reviews
Likelihood to recommend Dr. Towles-Schwen
2.6
5 ratings, 2 with a written review
5 star | 40% | 40% |
4 star | 0% | 0% |
3 star | 0% | 0% |
2 star | 0% | 0% |
1 star | 60% | 60% |
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I had a great experience with Dr Toweles-Schwen! He was very professional but once we got to talking we cracked some jokes together. He seems to really know what heโs talking about, was fast but efficient, and helped me with everything I needed. Definitely will go back to him. His front office staff was great as well!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Sep 17, 2021
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What a grump. He was impatient, rude and did nothing to hide his boredom and/or disdain. My son was with me and when we left he said to me, "Was that doctor a complete jerk or was it just me?" No, he was a complete jerk.
Thankfully the front end staff were absolutely amazing. Funny, personable, patient and helpful, they knew my insurance inside and out and got me the very best price possible. I'll go again to buy glasses, I'll just get the testing done, literally, anywhere else on earth.
What went well
- Office environment
- Appointment scheduling
- Staff friendliness
- Wait times
What could be improved
- Didn't listen or answer questions
- Appointment was rushed
- Didn't trust the provider's decisions
4 others found this helpful
Helpful
Denise N โ Nov 12, 2019
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How was your experience with Dr. Towles-Schwen?Overall Patient Satisfaction
5responses
Likelihood of recommending Dr. Towles-Schwen to family and friends is 2.6 out of 5
About Me
biography
Dr. Michael Towles-Schwen, OD is an optometrist in Buffalo, NY.Optometry
Focus on Wet Macular Degeneration
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Locations
Practice
Office2055 Niagara Falls Blvd Buffalo, NY 14228