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Dr. Michael Towles-Schwen, OD

Dr. Michael Towles-Schwen, OD

Optometry

Dr. Michael Towles-Schwen, OD is an optometrist in Buffalo, NY.

2.6 Star Rating
Based on 5 reviews 2.6 Star Rating (5 reviews)

Practice

2055 Niagara Falls Blvd Buffalo, NY 14228

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Dr. Towles-Schwen's Reviews

Likelihood to recommend Dr. Towles-Schwen

2.6
5 ratings, 2 with a written review
5 star
40%
40%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
60%
60%

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I had a great experience with Dr Toweles-Schwen! He was very professional but once we got to talking we cracked some jokes together. He seems to really know what heโ€™s talking about, was fast but efficient, and helped me with everything I needed. Definitely will go back to him. His front office staff was great as well!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sep 17, 2021
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What a grump. He was impatient, rude and did nothing to hide his boredom and/or disdain. My son was with me and when we left he said to me, "Was that doctor a complete jerk or was it just me?" No, he was a complete jerk. Thankfully the front end staff were absolutely amazing. Funny, personable, patient and helpful, they knew my insurance inside and out and got me the very best price possible. I'll go again to buy glasses, I'll just get the testing done, literally, anywhere else on earth.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Denise N โ€“ Nov 12, 2019
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About Me

biography

Dr. Michael Towles-Schwen, OD is an optometrist in Buffalo, NY.
  • Optometry

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Locations

Practice

Office2055 Niagara Falls Blvd Buffalo, NY 14228
1

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