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Dr. Molly Genelin, DC

Dr. Molly Genelin, DC

Chiropractic

Dr. Molly Genelin, DC is a chiropractor in Cookeville, TN.

2 Star Rating
Based on 3 reviews 2 Star Rating (3 reviews)

Practice

280 S Jefferson Ave Cookeville, TN 38501

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At a Glance

  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
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Dr. Genelin's Reviews

Likelihood to recommend Dr. Genelin

2.0
3 ratings, 2 with a written review
5 star
0%
0%
4 star
33%
33%
3 star
0%
0%
2 star
0%
0%
1 star
67%
67%

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No Insurance. Leaves you hanging.
When I asked about insurance they told me they would put me on a payment plan then they canceled all my appointments, lying with an excuse. They should have referred me instead of leaving me hanging.
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
Helpful
Jan 29, 2025
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Unfulfilled treatment plan
Absolutely a very deceiving racket, If I could give zero stars I would. I was led to believe that If I prescribed to their 3 treatment decompression regimen that Upon completion I would be given a manual coccyx bone manipulation that would complete my course of treatment to resolve my problem. Well upon completion of the decompression phase, with no results, I was placed on a 75 degree table and my lower back mechanically jerked/snapped several times painfully. I was then advised by The chiropractor that the treatment that I was promised, to manually adjust my tailbone to complete the treatment was beyond their skills and training but assured me that they would definitely get me into a qualified person to complete the course. After several weeks of ignoring me the answer was that I would have to go to a practice in Iowa. I like many people in pain was duped into paying for a service and course of treatment that they were full aware of that they could not deliver, don’t make the mistake
What went well
  • Appointment scheduling
  • Explained conditions well
  • Staff friendliness
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Randy – Jun 28, 2023
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About Me

biography

Dr. Molly Genelin, DC is a chiropractor in Cookeville, TN.
  • Chiropractic

Locations

Practice

Wellspring Family Chiropractic280 S Jefferson Ave Cookeville, TN 38501
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