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Nancy Sheppard, LCSW

Nancy Sheppard, LCSW

Clinical Social Work

Nancy Sheppard, LCSW is a clinical social worker in Austin, TX. She is accepting new patients.

2.2 Star Rating
Based on 4 reviews 2.2 Star Rating (4 reviews)

Practice

13625 Pond Springs Rd Ste 106 Austin, TX 78729

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Nancy Sheppard's Reviews

Likelihood to recommend Nancy Sheppard

2.2
4 ratings, 3 with a written review
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Therapy takes time and money and after an exhausting search, I was grateful to have found Nancy as an in network insurance provider accepting new clients. I was hoping to be impressed by her services but unfortunately it didn’t work out that way. After a series of appointment cancellations and postponements on her part, I chose to move in a different direction. I get it life gets in the way and we all have a need to cancel from time to time, however after so many, I was left wondering whether my time and my needs mattered. It’s not a good feeling if you’re seeking help. Anyhow, it was rather disappointing experience for me. I’m sure others are completely satisfied with her services however I am not. I wished she had shown better manageability and professionalism over her schedule.
What went well
No results
What could be improved
No results
7 others found this helpful
Helpful
Eduardo – Oct 03, 2019
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I have been a client of Nancy Sheppard's for over a year. She has been a rock in a tumultuous time. She is readily available and gracious with my ever-changing schedule. I highly recommend her for their therapy needs.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Lisa T. in Austin, TX – Sep 10, 2018
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BEWARE! You Deserve Better This counselor/therapist was “extremely” inappropriate with the children in my household. The children were TRAUMATIZED by Nancy's unethical /unprofessional conduct. If she was bold enough to do this to the children in my home how many more are out there whose voices are going unheard. Had it not been for my child speaking up for himself I would have believed what she initially told me happened.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
8 others found this helpful
Helpful
Nina O. in Austin, TX – Aug 14, 2018
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About Me

biography

Nancy Sheppard, LCSW is a clinical social worker in Austin, TX. She is accepting new patients.
  • Clinical Social Work

  • Social Work

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Locations

Practice

Nancy Sheppard Alderman PLLC13625 Pond Springs Rd Ste 106 Austin, TX 78729
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