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Nancy Stepanek, APRN

Nancy Stepanek, APRN

Adult Health Nursing (Nurse Practitioner)

Nancy Stepanek, APRN is an adult health nurse practitioner in Kansas City, MO. She is accepting new patients and telehealth appointments.

4.9 Star Rating
Based on 38 reviews 4.9 Star Rating (38 reviews)

Brought to you by and on staff at

Humana CenterWell

Locations

CenterWell Senior Primary Care

CenterWell Midtown301 E Armour Blvd Ste 2E Kansas City, MO 64111
1

At a Glance

  • Explains Conditions WellPatients said this provider explains conditions well. See reviews
  • Offers TelehealthThis provider offers telehealth appointments. Call the office to schedule an appointment.
  • Low Wait TimesPatients are usually seen in 10 minutes or less.

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Nancy Stepanek's Reviews

Likelihood to recommend Nancy Stepanek

4.9
38 ratings, 34 with a written review
5 star
95%
95%
4 star
3%
3%
3 star
0%
0%
2 star
0%
0%
1 star
3%
3%

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My adult son needed help making a follow up mental health appointment and was struggling deeply. It was very brave of him to ask for help. I was not surprised to find out he had let his medication lapse. This is common with mental heath patients. There was ZERO help brainstorming ways to help him from home immediately. There were ZERO statements of comfort, ZERO questions regarding the danger level he was in and ZERO interest in making sure he would be safe. The front line and face of this doctor's practice has made it impossible for me to allow anyone i know to trust their well being to this office. A simple caring suggestion or supportive resource tool or literally anything would have been helpful. Instead we were met with blame and attitude and even got hung up on.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
Helpful
Nov 11, 2020
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Nancy is intelligent, personable, compassionate & thorough! She never rushes - she “listens”. Best care ever!!!
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
Helpful
MaryC – Jul 21, 2020
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We really like Southland Primary. Getting an appointment is easy, messages left for the nurse are always returned in a timely manner. I love Nancy Stepanik my Nurse Practitioner. She always takes the time to listen and to find the solution for me as an individual. I would definitely recommend Southland Primary to anyone in the area.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Happy Patient – Jun 10, 2020
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She does a very good job, friendly, interested, and competent.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 07, 2020
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I love going to Nancy. She takes the time to listen and genuinely cares about her patients. She is easy to get in to and her wait time is super fast. She does what is best for the patient. Also her nurse Debbie rocks!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Carleigh Gulley – May 04, 2020
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Love Nancy she is a very good doctor she is the only one I see. She listens to everything you have to say
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Pam – Mar 17, 2020
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She explains everything to me, she treats me like a human being. She's not trying to push me out the door as fast as she can! I highly recommend her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Mar 05, 2020
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I always enjoy my visits with Nurse Nancy. Not only does she take her time to answer all your questions, but she is always personable and friendly. I might mention that she is funny too! Vary professional, and I always feel like I receive great care in this office.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Kris K. – Feb 20, 2020
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Nancy always takes the time to listen to what is going on with me. I always feel like she cares. I never have a long wait.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Feb 10, 2020
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She was very helpful and answered all my questions .I'm very pleased with her. Thank you Nancy!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Ronald Wilhite – Feb 05, 2020
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She really listens, which is not always to find.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Terri in Raymore, MO – Feb 04, 2020
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I have total trust in Nancy..
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jean Dewitte in Belton, MO – Jan 22, 2020
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Nancy takes the time to listen and asks pertinent questions. I highly recommend her for medical care.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Don Hopkins – Jan 21, 2020
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Nancy is very knowledgeable and listens to you. She takes time and does not make you feel rushed.
What went well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Dec 30, 2019
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She listened to my concerns and answered all of my questions.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Nov 25, 2019
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Actually, I am not sure that I should leave my entirely positive review here because Ms. Nancy Stepanek, ARNP, might become so busy that I will not get as quick an appointment with her any more as I have been. On the other hand, she really deserves that I do so: Ms. Stepanek is what we'd all like those hurried physicians to be--she takes time to listen and yet does not waste patient's or her time but gets to the gist of things. She has an immense amount of varied medical experience, which enables her to diagnose quickly, yet she responds to the patient's wishes, if and when they don't want to be prescribed the most fashionable medication of the season! She is also sufficiently savvy in the needed technology to search for the latest information online or off. Plus she has enhanced knowledge that allows her to help heal body and soul, a human who listens and cares about her patients. I have seen her for several years now, and I can only say that the experience has been 100% positive.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Doris Ganser in Belton, MO – May 31, 2019
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She and her medical assistant are always so prompt, and so helpful. I am always able to be seen in a timely matter. I never have more than a 5 minute wait in the waiting room or the exam room. Nancy listens carefully, and never tries to rush me. I am extremely pleased.
What went well
No results
What could be improved
No results
Helpful
May 25, 2019
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Dr. Stepanek made me feel very comfortable and welcome. She made a a good experience rather than a scary one.
What went well
No results
What could be improved
No results
Helpful
Apr 04, 2019
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Nancy was wonderful! She answered my questions, spent the time necessary and more. She was spot on about my health issue. As nice as it is to look on the internet verses running to the doctor, it was a good thing I went. I had convinced myself I had a kidney stone, it was a strained muscle. I was glad I went and she had time to see me!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Rhonda P. in MO, MO – Feb 12, 2019
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Very professional and very thorough.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 28, 2019
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About Me

Watch Nancy Stepanek's Video

biography

Nancy Stepanek, ANP-BC, joined CenterWell as a board-certified adult and psychiatric nurse practitioner. Ms. Stepanek earned her BSN from St. Luke's College of Nursing and Health Sciences, her MSN and ANP from Vanderbilt University, and her Psychiatric...read more
  • Adult Health Nursing (Nurse Practitioner)

  • Internal Medicine