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Dr. Neil Casey, OD

Dr. Neil Casey, OD

Optometry

Dr. Neil Casey, OD is an optometrist in West Boylston, MA. He is accepting new patients.

3.7 Star Rating
Based on 3 reviews 3.7 Star Rating (3 reviews)

Practice

44 Sterling St West Boylston, MA 01583

At a Glance

  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Recent Reviews
    Reviews made in the last 30 days. See reviews
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews
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Dr. Casey's Reviews

Likelihood to recommend Dr. Casey

3.7
3 ratings, 2 with a written review
5 star
67%
67%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
33%
33%

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They don't listen to you.
The Doctor spoke as though I was a child throughout the exam on the antiquated equipment. Worse though was the staff billing the incorrect insurance even after repeatedly stating that I wanted the 'vision insurance' billed, not the health insurance. Not sure if they get a higher return or what, but they still did not comply. Now I have no available eye coverage if I am traveling on my health insurance. Don't go there if you can avoid it. Also had to go somewhere else for the frames so I did not look like I was back in the 80s.
What went well
No results
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
Helpful
Mar 31, 2025
×Post a ResponseAre you Dr. Casey?
I had concerns about my glasses, and he was super thorough in addressing them. He checked the paper work, my eye sight, insurance paperwork, and the fit. Thankfully it was just the glasses frames needing to be adjusted, but he went above and beyond and was willing to do whatever to make sure my glasses were right. I can't recommend him enough.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Aug 04, 2021
×Post a ResponseAre you Dr. Casey?

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How was your experience with Dr. Casey?

About Me

biography

Dr. Neil Casey, OD is an optometrist in West Boylston, MA. He is accepting new patients.
  • Optometry

Focus on Diabetic Macular Edema

Locations

Practice

Neil P. Casey O.D.44 Sterling St West Boylston, MA 01583
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