Dr. Nicole Massey-Hastings, PSY.D
Adolescent Psychology
Dr. Nicole Massey-Hastings, PSY.D is an adolescent psychologist in Hinsdale, IL. She is accepting new patients.
3.9 Star Rating
Based on 7 reviews 3.9 Star Rating (7 reviews)
Practice
15 Spinning Wheel Rd Ste 116 Hinsdale, IL 60521Make an Appointment
Care Philosophy
"Areas of Expertise: Clinical Psychology (children, adults, adolescents), Reproductive Psychology (deciding to have children or not,infertility,fetal loss,birth trauma, etc.), Couple Psychology/ Relationship Conflict, Fa..."
- Dr. Nicole Massey-Hastings, PSY.D
At a Glance
- Explains Conditions Well
- Low Wait TimesPatients are usually seen in 10 minutes or less.
- Trustworthy
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Dr. Massey-Hastings' Reviews
Likelihood to recommend Dr. Massey-Hastings
3.9
7 ratings, 7 with a written review
| 5 star | 71% | 71% |
| 4 star | 0% | 0% |
| 3 star | 0% | 0% |
| 2 star | 0% | 0% |
| 1 star | 29% | 29% |
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Dr. Massey-Hastings approach to mental health services is unlike any I have ever experienced. She has a deep understanding of the dynamics of being in a family and of childhood in general. Her approach supports the client and all those that love them.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Jennifer Keldahl – Oct 25, 2019
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Wish I could give more stars! Dr. Hastings has been amazing for my son and myself. We started going about a year ago, and the results have been life changing. The office is amazing- the decor and atmosphere makes you instantly relaxed. My son loves going and "playing" with Dr. Nikki. She is kind, patient, and passionate about her work. I highly recommend her and her team to everyone.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Melanie Martin – Aug 26, 2019
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I would give zero stars if I could. She led me on to believe she could help me,even when flat out asked. but called back within hours to say she WOULD not help me. She asked very invasive screening questions for someone who never intended on working with me. Save your mental health and avoid her. Absolutely do not see her if you want to be helped
What went well
- Office environment
- Wait times
What could be improved
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
2 others found this helpful
Helpful
Oak Lawn,IL – May 31, 2018
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If there was a way to give Dr. Hastings a higher rating than 5 stars, I would do it. My wife and I have been taking my son to see her for almost two years, and she has been instrumental in my boy's ongoing, healthy development.
Dr. Hastings has taken the time to understand my wife, myself, and how our own personalities will impact our parenting style and our son long term. She's given us work to do at home, checked in our progress, and been a key part of our family life.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
5 others found this helpful
Helpful
Chicago, IL – Jan 11, 2018
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Dr. Hastings is a rare gem in a field that has failed me my entire life. I was past hope I would ever find someone who could help me address what felt to be a myriad of crippling issues that rendered me a semi-functional adult on my best days. She's bent over backwards, stayed late, taken crisis calls, and demonstrated the patience of a saint with the courage of a warrior. Every time she's had to set a boundary or correct my behavior, she somehow manages to do so without triggering shame.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
6 others found this helpful
Helpful
R.E.B. in Villa Park – Jan 11, 2018
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I had a wonderful experience coming to Dr. Nikki Massey-Hastings. She helped me threw a difficult time.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
6 others found this helpful
Helpful
La Salle, IL – Jun 17, 2017
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We contacted Dr. Hastings in the beginning of Jan. She promised to make our child a priority and do intense therapy two times a week. We met for one intake and we did not feel comfortable at all. She was condescending, arrogant and acted very erratic that day. We did not feel she was qualified to help our son. All she cared about was money which she mentioned many times and how she was "sacrificing her time to talk to us". I don't think any parent needs to be talked to like this.
What went well
No results
What could be improved
No results
6 others found this helpful
Helpful
Chicago, IL – Feb 04, 2017
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How was your experience with Dr. Massey-Hastings?Overall Patient Satisfaction
7responses
Likelihood of recommending Dr. Massey-Hastings to family and friends is 3.857143 out of 5
About Me
care philosophy
Areas of Expertise: Clinical Psychology (children, adults, adolescents), Reproductive Psychology (deciding to have children or not,infertility,fetal loss,birth trauma, etc.), Couple Psychology/ Relationship Conflict, Family Conflict, Child Defiant...read moreAdolescent Psychology
Cognitive & Behavioral Psychology
Clinical Psychology
Marriage & Family Therapy
Anxiety Disorders
Behavioral Therapy
Mental Health
Center For Psychological Services
Fellowship HospitalSouth Campus Therapeutic Day School
Internship HospitalIllinois School Of Professional Psychology
Medical SchoolUniversity Of Illinois At Chicago
Undergraduate School
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