Dr. Pamela Puccinelli, OD
Optometry
Dr. Pamela Puccinelli, OD is an optometrist in Antioch, CA. She is accepting new patients.
5 Star Rating
Based on 7 reviews 5 Star Rating (7 reviews)
Practice
3436 Hillcrest Ave Ste 100 Antioch, CA 94531At a Glance
- Explains Conditions Well
- Trustworthy
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Dr. Puccinelli's Reviews
Likelihood to recommend Dr. Puccinelli
5.0
7 ratings, 7 with a written review
| 5 star | 100% | 100% |
| 4 star | 0% | 0% |
| 3 star | 0% | 0% |
| 2 star | 0% | 0% |
| 1 star | 0% | 0% |
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Dr. Puccinelli is a delight to visit. Not only does she talk to you more like a friend of the family than a patient, but she really knows her stuff and can explain it to you in a way you can actually understand. I had a lot of questions and she didn't make me feel rushed at all. The girl at the front desk that helped me with my glasses was also super sweet and funny! Major points for being upfront and telling me she needed to ask to be sure she was making the best suggestion for me, too! She could have sold me so many add-ons, but instead she was actually trying to get quality care for me and help with my tight budget. This is the kind of "casual but professional" approach I wish I could encounter more often.
What went well
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Katie – Sep 09, 2021
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The eye globe test was a little long and a bit warm inside the globe. Great job detecting change in my eyes. You prescribed the correct prescript and Daniel was very helpful in choosing the right ones. Especially when they are $700+ cost, you must get the right ones. Thank you very much for your great service today...!!!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Dewight C. – Jun 22, 2019
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First as a new patient and then a returning one, everyone has been welcoming, relaxed and thorough. A friendly, competent and informative front desk. Dr. Puccinelli is so warm and professional.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Clyde S. – Apr 18, 2019
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Professional and thorough
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Ramona in Antioch, CA – Feb 05, 2019
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It was a really good experience, she explained everything with examples and what to watch out for.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Anonymous – Nov 16, 2018
Post a ResponseAre you Dr. Puccinelli?
I just asked if they would clean my glasses and Kayila not only cleaned my glasses but also gave me so much great information that I may consider switching over to them next year when my insurance renews. They are close to home and have awesome customer service..
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Amalia D. H. – Aug 24, 2018
Post a ResponseAre you Dr. Puccinelli?
It was great and well done. I can seen again. I didn't know how blind I was. thank you Holly
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
H. B. – Aug 24, 2018
Post a ResponseAre you Dr. Puccinelli?
Leave a review
How was your experience with Dr. Puccinelli?Overall Patient Satisfaction
7responses
Likelihood of recommending Dr. Puccinelli to family and friends is 5 out of 5
About Me
care philosophy
Dr. Puccinelli is a graduate of U.C. Berkeley and has been in private practice for over 25 years. She graduated from the University of California, Berkeley and specializes in Computer assisted eye exams, diagnosis and treatment of ocular disease...read morebiography
Dr. Puccinelli is a graduate of U.C. Berkeley and has been in private practice for over 25 years.Optometry
English
Spanish
Focus on Diabetic Macular Edema
Locations
Practice
Office3436 Hillcrest Ave Ste 100 Antioch, CA 94531
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