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Dr. Phong Le, OD

Dr. Phong Le, OD

Optometry

Dr. Phong Le, OD is an optometrist in Wichita, KS.

4.7 Star Rating
Based on 18 reviews 4.7 Star Rating (18 reviews)

Practice

253 N Hillside St Wichita, KS 67214

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Dr. Le's Reviews

Likelihood to recommend Dr. Le

4.7
18 ratings, 12 with a written review
5 star
89%
89%
4 star
6%
6%
3 star
0%
0%
2 star
0%
0%
1 star
6%
6%

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Dr. Le is wonderful!
Very short wait time. Dr Le takes time with you and answers all your questions. You never feel rushed.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Laura – Nov 13, 2024
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Best Care I have ever had!!
I have been going to Dr. Phong Le since I was a teenager and have three kids and a husband now who go. He has always taken care of me and my family and treat us as valued customers. He takes his time to make us feel welcomed and gives us his full attention during our visits. I highly recommend him!!! I tell everyone I know about him.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Happy Customer – Oct 16, 2023
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We've used Dr. Le for years and absolutely will NOT go anywhere else. He's thorough in his exam, remembers my history, and has called to check on my followup. He explains everything, and offers options for my lifestyle. His suggestion of computer glasses from Zenni was a lifesaver. I appreciate and respect the fact that he's self employed and does EVERYTHING in the office himself. I might have to wait 30 seconds before he says hello if he's in the exam room, and that's fine. I know I'm getting a competent Dr. who cares about me and my eyes.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Susan Johnson – Jan 10, 2022
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Saw Dr. Phong le March 2021. Called & had appt in 2 days! During my appt, Dr. le gave me his undivided attention; never felt rushed; Dr. le performed a complete/thorough Eye & Contact Exam; Dr. le was easy to understand, answered my questions w knowledge & thoroughness; even discussed my using a computer TOO much @ my job! He gave me Prescriptions for Glasses & Contacts [GOOD FOR 2 YRS!] +free contacts to wear home, & to PLEASE return if ANY issues/want to try other contacts @ no charge! Other Exams-you get a 1 yr RX! DR. le is a Solo Practitioner so HE can decide his overhead (updating waiting room, Receptionist, Biller, etc.) He does IT ALL HIMSELF! Dr. le is SIMPLY committed to providing HIS patients: #1: QUALITY #2: AFFORDABLE & #3: OUTSTANDING EYE CARE! Just 1 more thing. I have NO Vision Ins.-most offices won't even set an appt--though I'm CLEAR I HAVE CASH to pay! Rememver: You have no idea of the Value & Service he provides to OUR community! Jeannie Hayes
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
JEANNIE L HAYES – Sep 11, 2021
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Dr Le is EXCELLENT! He is quick, considerate of your time, very cost conscious, and also does a very thorough eye exam. Definitely recommend him highly!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Deb Anton – Feb 13, 2020
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Dr. Phong Le is an excellent Eye doctor. Professionally and personally as well. He goes far, above and beyond his regular duties to keep his patients satisfied and that encourages us to go back for more visits (as many are needed)
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Judith Eguino-Humerez – Dec 26, 2019
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My optometrist retired and told me to go to Dr. Phong Le. Fantastic suggestion, Mr. Le is wonderful, caring and goes all out to please patients. He always returns calls. He sent me contact lenses when I am gone on a trip and lost one lens! 100% recommended!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Charley – Feb 01, 2019
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Myself and my kids have been using Dr Le for over 20 years and I would recommend him to anyone. To the one Star negative review about no office staff, that’s how Dr Le keeps costs down. Ive never had to wait more than a few minutes to start my exam and they are always thorough and to the point.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Byron Wheele in Rose Hill Ks – Apr 04, 2018
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Professional and friendly. Would highly recommend him.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Nina B in Wichita KS – Jan 18, 2018
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No office staff. No one to greet, take information, etc. Waiting area fairly clean & uncluttered. Chairs unsafe. Easily slide when sitting or getting up. Not disability friendly. Had short & incomplete exam. No explanations of any changes,etc.
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Lawrence, KS – Oct 16, 2017
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I was in Wichita for business, and had a problem with my eye. I searched for eye dr. near my hotel and found Dr. Le. Even though he was completely booked, he was willing to see me at the very end of the day when he should have been closing. He took the time to look up how much the prescription would cost since I have high deductable ins. and he printed off a coupon for me, so I only ended up paying $13 for a $60+Rx! The next day, he called to follow up and check to see how I was doing.Excellent!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Manhattan, KS – Apr 13, 2017
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Dr. Le was my (and kids) eye doc 7+ years ago when I lived there. I have since moved and wish I could go back just for eye care. I have not had that level of confidence in an eye doc since. I absolutely trust him, and he makes each patient feel that their time is just as important as his. One of my kids is still there and uses him and wouldn't consider going anywhere else for eye care.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
LA Cundiff in Wichita, KS – Feb 29, 2016
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About Me

biography

Dr. Phong Le, OD is an optometrist in Wichita, KS.
  • Optometry

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Locations

Practice

Office253 N Hillside St Wichita, KS 67214
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