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Dr. Rachel Hollenbeck, OD
Optometry
Dr. Rachel Hollenbeck, OD is an optometrist in Grand Rapids, MI. She is accepting new patients.
4.9 Star Rating
Based on 69 reviews 4.9 Star Rating (69 reviews)
Practice
750 E Beltline Ave NE Grand Rapids, MI 49525Dr. Hollenbeck is a patient favorite Optometrist
The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology
- Explains Conditions Well
- Low Wait TimesPatients are usually seen in 10 minutes or less.
- Trustworthy
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Dr. Hollenbeck's Reviews
Likelihood to recommend Dr. Hollenbeck
4.9
69 ratings, 39 with a written review
| 5 star | 97% | 97% |
| 4 star | 1% | 1% |
| 3 star | 0% | 0% |
| 2 star | 0% | 0% |
| 1 star | 1% | 1% |
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The best experience I’ve had in 20 years
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Rick – Aug 02, 2022
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Accessible & Thorough
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Tim D. – Jun 10, 2022
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Nice staff, knowledgeable, and helpful.
What went well
- Office environment
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Matt – Jun 13, 2021
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Dr. Hollenbeck is both personable and professional. Have always been seen promptly even when I was running behind. The Greenville facility is very comfortable and the staff are all gracious
What went well
- Office environment
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Pam Gordon – May 12, 2021
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I have been very pleased with Dr Hollenbeck over the years I have been a patient. She is very professional and sensitive to my questions and concerns. I certainly recommend her to others!!!
Fr William Zink
What went well
No results
What could be improved
No results
Helpful
Apr 29, 2021
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Friendly, caring and very informative! A great doctor with a great staff!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Don – Apr 26, 2021
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Dr Hollenbeck was excellent - she is very detail oriented and does not rush. She took the time needed to do a comprehensive eye exam. We will definitely be going back to her!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Mary Smith – Apr 26, 2021
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Very easy to discuss any issue knowing that there will be solutions provided. Great bedside manner.
What went well
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
- Office environment
Helpful
Jim Tilton – Apr 18, 2021
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I think very highly of her and trust her with my care.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Keith Hudson – Mar 10, 2021
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Very nice all around. I have never had any problems with her or her staff. I would recommend Her to everyone if i could.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Rick – Feb 03, 2021
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Exam, selection of frame and fitting all conducted efficiently and safely. Glasses fitted to me and optics are perfect. Thank you.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Jan 19, 2021
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Dr Hollenbeck was very professional ,courteous and caring for my concerns. thank you
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Roger Becker in Coral Mi – Nov 01, 2017
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The staff is excellent, very caring & patient! Dr. Hollenveck is always professional, thorough, & friendly!
You always feel welcome here!!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Gowen – Oct 21, 2017
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I’m a big fan of Dr. Hollenbeck. She always provides excellent care and advice on my optical needs. I had eye issues a couple of years ago and she really helped me through some tough problems. Always professional, but also personable. Great eye doctor...Thanks!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Scott McNeal in Greenville, MI – Oct 18, 2017
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Everyone was super friendly and knowledgeable. I highly recommend!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Jan Laye in Belding, MI – Oct 14, 2017
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Dr Hollenbeck is a awesome doctor. If it wasn't for her I would still be having pain in my eyes. She took the time to treat me and then said enough is enough you need to see a specialist. She has a great and encouraging attitude
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Shirley Floria in Greenville, MI – Oct 04, 2017
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Dr Hollenbeck is the best eye doctor that I have gone to. She greets patients with a hand shake which is unheard of these days. She explains and answers questions very well using words I can understand. She is very professional and friendly as is her whole staff
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Russ in Greenville , MI – Sep 28, 2017
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Dr. Hollenbeck was awesome, took her time and was very friendly.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Rockford, MI – Sep 26, 2017
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Dr Hollenbeck is a caring, competent doctor. She was not in a rush to get to the next patient. I really appreciate her professionalism
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Greenville, MI – Sep 20, 2017
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Dr. Hollenbeck is knowledgeable, willing to listen, and use her expertise to find what works best for me. I highly recommend her!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
3 others found this helpful
Helpful
Don Spachman in Greenville, MI – Aug 17, 2017
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Leave a review
How was your experience with Dr. Hollenbeck?Overall Patient Satisfaction
69responses
Likelihood of recommending Dr. Hollenbeck to family and friends is 4.927536 out of 5
About Me
biography
Dr. Rachel Hollenbeck, OD is an optometrist in Grand Rapids, MI. She is accepting new patients.Optometry
English
Spanish
Focus on Diabetic Macular Edema
Locations
Practice
Practice
Office4020 E Beltline Ave NE Ste 201 Grand Rapids, MI 49525
Practice
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