


Dr. Richard Alexander, OD
Optometry
Dr. Richard Alexander, OD is an optometrist in Schaumburg, IL.
2.8 Star Rating
Based on 9 reviews 2.8 Star Rating (9 reviews)
Practice
1859 W Golf Rd Schaumburg, IL 60194Compare Dr. Richard Alexander, OD with other Optometrists near you
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Dr. Alexander's Reviews
Likelihood to recommend Dr. Alexander
2.8
9 ratings, 7 with a written review
5 star | 44% | 44% |
4 star | 0% | 0% |
3 star | 0% | 0% |
2 star | 0% | 0% |
1 star | 56% | 56% |
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Initially felt that he was very concerned until he took a private call during my visit. The woman on the other end of the line was complaining about something related to their relationship. This felt so unprofessional that I lost confidence in the service. Never again.
What went well
- Office environment
What could be improved
- Didn't listen or answer questions
- Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Rich – Oct 22, 2021
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Dr. Alexander was both rude and out of line when he offered to take my daughter for a ride out in his boat. My daughter is only 19 years old! This guy out of line!
What went well
- Wait times
What could be improved
- Didn't trust the provider's decisions
1 other person found this helpful
Helpful
George – Jun 18, 2021
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LENS N SPECS -
When Dr. Richard Alexander said "..she could not get on his boat because of her visual defects" my friend's son and I walked out. Unprofessional to say the least.
What went well
- Office environment
What could be improved
- Didn't trust the provider's decisions
2 others found this helpful
Helpful
Larry – Jun 18, 2021
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After visiting this doctor's office for an exam the doctor uninvited and unannounced showed up at my private home with his motorcycle and told me to get on the back for a ride. This was very unprofessional, frightening and unacceptable!
What went well
- Appointment scheduling
What could be improved
- Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Tina – Jun 18, 2021
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Dr. Alexander totally blew me out of the water. He beyond exceeded my expectations.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
K in Schaumburg – Jan 17, 2018
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This man is not a nice person, nor is he anyone I will EVER go back and see. After insisting my son needed glasses and basically insinuating he can't see anything, I felt pressured to place a charge on my credit card for his glasses right away. He only has METAL frames and a 2 year old would never wear them. He fraudulently charged my insurance company for CONTACT LENSES for my sons glasses. I called back several times to remedy this and have been hung up on. He will NEVER get a referral from us
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
9 others found this helpful
Helpful
Jan 03, 2018
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One of the best doctors I ever had! Dr.Alexander was professional, educated and very thorough with his examination. He educated me throughout the entire process, and we found out that my current eyeglasses were way off my prescription and did not even have the prism that I needed, no wonder I was seeing double! He also has up to date equipment that not only checks vision but also screens for diseases like hypertension and diabetes. And the best part is that he gets the lenses ready the next day!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
lexi in chicago – Oct 31, 2017
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How was your experience with Dr. Alexander?Overall Patient Satisfaction
9responses
Likelihood of recommending Dr. Alexander to family and friends is 2.7777777 out of 5
About Me
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biography
Dr. Richard Alexander, OD is an optometrist in Schaumburg, IL.Optometry
Focus on Diabetic Macular Edema
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Locations
Practice
Ambica Chashma Ghar US LLC1859 W Golf Rd Schaumburg, IL 60194