Dr. Richard Luscomb, PHD
Psychology
Dr. Richard Luscomb, PHD is a psychologist in Germantown, TN. He is accepting telehealth appointments.
2.5 Star Rating
Based on 11 reviews 2.5 Star Rating (11 reviews)
Practice
7516 Enterprise Ave Ste 1 Germantown, TN 38138Telehealth available
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Dr. Luscomb's Reviews
Likelihood to recommend Dr. Luscomb
2.5
11 ratings, 5 with a written review
| 5 star | 36% | 36% |
| 4 star | 0% | 0% |
| 3 star | 0% | 0% |
| 2 star | 0% | 0% |
| 1 star | 64% | 64% |
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Would like to say I've had the pleasure of critiquing his services but have never gotten a call back in the 2.5 months I've been waiting nor did the phone clerk care that I had left 2 previous messages.
What went well
No results
What could be improved
- Difficult to schedule appointment
- Staff wasn't friendly
- Appointment was rushed
- Long wait times
1 other person found this helpful
Helpful
Greenville, MS – Oct 18, 2017
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Referred in August to him and have not YET got an appointment. First was "end of September appointment scheduling" and I said that was fine. No word since then so I called to find out what was happening with my initial appointment schedule and was told they would put my paperwork back on Dr. Lauscomb's desk for review???? I haven't even filled out any paperwork and as of call this morning (10-17-17) from his office "scheduling clinicians for December and January." This is beyond ridiculous!!
What went well
No results
What could be improved
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
Helpful
Judy Jackson in West Memphis, AR – Oct 17, 2017
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Still waiting. I am glad I had time to research this doctor and another doctor that works in the same office : Dr Angelillo. I did not like what I found . Thanks , but no thanks . Interesting that they keep patients waiting instead referring them to someone else . I don't think they really care about the patients , since they keep them waiting for months . How unethical
What went well
No results
What could be improved
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
2 others found this helpful
Helpful
Memphis, TN – Jan 11, 2017
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Dr Luscomb has a wealth of experience he brings into his practice. He is easy to feel comfortable with and yet brings a sense of strength and wisdom. He is understanding without being and an enabler. His military training brings unique perspective for people needing to lean towards resiliency. He works beautifully with families. Children are very comfortable opening up with him. hard to get an appointment as he is in high demand but so worth the wait.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
3 others found this helpful
Helpful
Apr 01, 2016
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I would love to be able to tell you about my experience, but we have yet to hear from this office to schedule an appt. We first called to get an appt. with Dr. Luscomb in early Nov. We gave the office our son's info and were told they would call to schedule when Dr. Luscomb accepted him as a pt. After not hearing a word, I called again in Jan. to find out why we hadn't heard anything. I was told they would resubmit the paperwork. Now Feb. 8 and no word. I called and same spiel. Look elsewhere
What went well
No results
What could be improved
No results
9 others found this helpful
Helpful
TKS in Germantown, TN – Feb 09, 2016
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How was your experience with Dr. Luscomb?Overall Patient Satisfaction
11responses
Likelihood of recommending Dr. Luscomb to family and friends is 2.4545455 out of 5
About Me
biography
Dr. Richard Luscomb, PHD is a psychologist in Germantown, TN. He is accepting telehealth appointments.Psychology
Focus on Depression
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Locations
Practice
Office7516 Enterprise Ave Ste 1 Germantown, TN 38138