Dr. Rita Patel, OD

I am writing to express my deep frustration and disappointment with the service I received during my recent visit. Your attitude toward my eye issue was nothing short of unacceptable.Despite paying a significant amount for treatment, I was met with a dismissive and unprofessional approach. Let me be clear—I did not come expecting charity. I paid for your expertise and care, and what I received fell far below any reasonable standard of professionalism or compassion.I sincerely hope you reflect on how you treat patients moving forward, as no one deserves the lack of respect and attention I experienced.

The services are overpriced. Also, this facility tries to upsell, and cross sell the frames, and lenses which are almost double the price compared to other similar facilities. Very expensive and unreasonable prices.

There are not enough good things I can say about Dr. Patel and her practice. You are greeted as soon as you enter the door, appointments are on schedule, office personnel are professional and courteous, all costs are provided up front with no “hidden” surprise fees, and Dr. Patel is just awesome!!! She spends as much time as needed with her patients, answers all question during the visit, and provides the patient options without attempting to “up sell”. I highly recommend Dr. Patel!!