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Dr. Robert Kelly, OD

Dr. Robert Kelly, OD

Optometry

Dr. Robert Kelly, OD is an optometrist in Marrero, LA. He graduated from Illinois College of Optometry in 1999. He is affiliated with Ochsner Medical Center. He is accepting new patients.

4.2 Star Rating
Based on 32 reviews 4.2 Star Rating (32 reviews)

Practice

4225 Lapalco Blvd Marrero, LA 70072
Patient Favorite Award

Dr. Kelly is a patient favorite Optometrist

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

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Dr. Kelly's Reviews

Likelihood to recommend Dr. Kelly

4.2
32 ratings, 14 with a written review
5 star
78%
78%
4 star
3%
3%
3 star
0%
0%
2 star
0%
0%
1 star
19%
19%

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Exceptional Eyecare
Dr. Kelly has been my Optometrist for over 10 years. He is a trusted member of my Ochsner Healthcare team. I am always impressed by his professionalism and attention to details when treating my unique vision challenges. During my most recent visit he suggested a change to my contact lens prescriptions allowing me to divest from reading glasses altogether. I would recommend him wholeheartedly to anyone looking eyecare. Thank you Dr. Kelly.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kevin MIllet – Dec 09, 2022
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I’m impressed,very professional,honest and puntual
First time in my life didn’t have to wait for Dr.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jose R sierra – Sep 18, 2022
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Dr.Kelly was very thorough and explained his treatment and my condition to my satisfaction
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Mar 18, 2022
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Excellent care always!
Dr. Kelley and his staff are wonderful, caring professionals. I am been a patient several years.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mary K. – Mar 08, 2022
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Dr. Kelly was very nice informative....
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Raphael Brown – Aug 16, 2021
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I was very dissatisfied with my visit to Dr Kelly. I felt very rushed and condescended to. After asking about my eye problems, he brushed off my answers. I found out that part of my eye problems are a result of my cataract surgery and was given no possible treatment suggestions. My eyesight is worse now than before my surgery. After telling him that it is affecting my eyesight, he wrote in my after visit summary that it is not. I have not been dissatisfied with a doctor at Ochsner for over 35 years until now. I requested that someone call me regarding this visit and have not yet received a call.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Sharon Brandt – Jun 24, 2021
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Dr listened to my concerns , was timely
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
May 31, 2021
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Dr. Kelly was his usual professional self. The exam was quick & thorough. He informed me of all my vision data.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
May 24, 2021
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Dr Kelly appeared confused with the equipment, flustered with his staff and could not find a record of my previous visits. Suggested to me new contacts but did not follow up as promised. Could not answer my questions. I do not recommend him.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
Helpful
Daniel Brower – Nov 16, 2020
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Rudest Dr. I have met in 64 years, being partially mobile, i was told that it would be 20 minutes before he would come in, Because of my spinal cord injury it helps and relieves the pain to elevate them a bit, Ithen used his chair to put my legs up assuring not to put my shoes on it. When he opened the door, i reached with my arms to remove it and he pulled the chair and the other leg fell, I felt i needed to explain the situation and he didn't even take the time, HE WILL NEVER SEE ME AGAIN
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
6 others found this helpful
Helpful
h gleason in Gretna, LA – Jun 22, 2016
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Refreshingly thorough, provided dedicated attention - highly recommendable.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
New Orleans, LA – May 16, 2016
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Dr. Kelly helped me find the most comfortable contacts I've ever worn. I can now wear contacts comfortably all day, even while using a computer at work.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Laura in New Orleans – Feb 23, 2016
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So rude!!! Never seeing him again
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
Mran866 in New Orleans, la – Feb 03, 2016
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Dr Kelly was excellent. I could not be happier with the care he provided.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
John Couret in Kenner La – Dec 09, 2015
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About Me

care philosophy

Dr. Robert Kelly earned his bachelor's degree from Loyola University in New Orleans. He obtained his optometry degree and his bachelor's of visual science from the Illinois College of Optometry in Chicago. He completed internships at Perry Point...read more

biography

Dr. Kelly earned his bachelor's degree from Loyola University in New Orleans. He obtained his optometry degree as well as his bachelor’s of visual science from the Illinois College of Optometry in Chicago. He completed internships at Perry...read more
  • Optometry

  • Paris Island Marine

    Internship Hospital
  • Perry Point Va Hospital

    Internship Hospital
  • Illinois College Of Optometry

    Medical School, 1999
Patient Favorite Award

Dr. Kelly is a patient favorite Optometrist

    Read our methodology

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    Locations

    Practice

    Ochsner Clinic LLC4225 Lapalco Blvd Marrero, LA 70072
    1
    Ochsner Clinic LLC2820 Napoleon Ave New Orleans, LA 70115
    2

    Practice

    Office1514 Jefferson Hwy Fl 10 New Orleans, LA 70121
    3

    Affiliated Hospitals

    • Ochsner Medical Center

      1516 Jefferson Hwy
      New Orleans, LA 70121
      Recipient of 6
      hospital awards

      How patients felt about the care they received at this hospital.

      89%
      Patients said they were given information about recovering at home

      5% higher than the national average

      82%
      Patients said that doctors always listened to them and explained things well

      6% higher than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality