background
background
Dr. Roger Young, OD

Dr. Roger Young, OD

Optometry

Dr. Roger Young, OD is an optometrist in West Valley City, UT. He is accepting new patients.

4 Star Rating
Based on 4 reviews 4 Star Rating (4 reviews)

Practice

3465 S Pioneer Pkwy Ste 5 West Valley City, UT 84120

Experience Check

Search for experience in a specific area

Dr. Young's Reviews

Likelihood to recommend Dr. Young

4.0
4 ratings, 3 with a written review
5 star
75%
75%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
25%
25%

Your trust is our top concern.

We strive to keep reviews honest, trustworthy, and fair.

Doctors can not pay for good reviews, nor can they pay to have negative reviews removed.

We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.

Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.

All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.

Very thorough.
Dr. Young took the time to examine my eyes and offer solutions. He discussed everything he was doing and detailed his recommendations and the reasons. He was incredibly enthusiastic and seemed to love his work. His staff were very kind and easy to work with.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dorothy – Feb 09, 2023
×Post a ResponseAre you Dr. Young?
Awful doctor and awful staff
After seeing Dr. Young for over a decade, I will be finding a new doctor. Dr. Young gave me DAILY trial lenses but when I ordered, his staff ordered monthly contacts using a script from 3 years ago. Now they are requiring me to come in for an additional appointment (probably with an additional cost) to fix THEIR mistake. The staff was horribly rude and wouldn't let me speak to the doctor or office manager to get the situation corrected. It would be an easy fix since I have the correct trial lenses and the correct printed prescription but they are refusing and saying I have to come in at their next appointment in 2 weeks. When I contacted my insurance (since they paid the initial bill), they said they have had multiple complaints for the same thing. Their office has really gone downhill over the last two years. I would recommend finding another provider.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Jul 30, 2022
×Post a ResponseAre you Dr. Young?
Dr. Young is very thorough and takes the time to make sure he does it right. He's really good with kids. We've had several pink eye issues and he's been willing to call in eye drop prescriptions for them. Always lets us know if ordering contacts through his office is a good deal or not. A lot of times there is a rebate offered that puts the price lower than if ordered other places. Definitely a keeper.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jan 21, 2020
×Post a ResponseAre you Dr. Young?

Leave a review

How was your experience with Dr. Young?

About Me

biography

Dr. Roger Young, OD is an optometrist in West Valley City, UT. He is accepting new patients.
  • Optometry

Insurance Check

Search for your insurance carrier and choose your plan type

Locations

Practice

Office3465 S Pioneer Pkwy Ste 5 West Valley City, UT 84120
1