Dr. Sadaf Razi-Elhaffr, OD

Always excellent service from Dr. Razi and her staff

Dr. Razi performed a careful exam, listened to my concerns and took great care of my vision needs. She is the greatest.

On 10-11-24 I returned to try different contacts or go ahead and order the Dailles. I was told by a young lady that Dr. Razi is refusing to see me because they can’t do anything to satisfy me and she is refusing to write a prescription for my contacts! Very rude and unprofessional! I requested to see a manager and was told by Sunny the manager is not here and Dr Razi wants me to see another doctor!! Dr. Razi never came in and spoke with me!! Which was rude, unprofessional, and not customer oriented!I paid my money and have not received a quality product!! I have never been treated this way ever!! She told the young lady to tell me I can wear reading glasses this is unacceptable because I don’t like glasses that’s why I wear contact lenses! When I tried to just order the Daillies lenses they didn’t even show up in my chart!! I don’t know what type of service is being offered to the customers but Dr. Razi is the worst doctor ever. I feel like I was treated this way because I am black!

Dr Razi has been treating me for 15 years. She is a truly caring physician. She knows my particular conditions so well that she was recently able to assist my GP in establishing the extra-long tapering schedule that I require to withdraw from a high dosage of prednisone. I have complete trust in her care.

The entire experience, from the ease of scheduling an appointment through the exam, was pleasant. Dee, the technician assigned to me, patiently answered my questions. The doctor performed a thorough evaluation and provided me with necessary information for my ongoing care. The entire team gets my praise.

Quiet office atmosphere. Welcoming staff. Professional demeanor. Feel like she honestly cared about my eye care.

Sadaf Razi ElHaffar, is absolutely the most incompetent so called doctor, that states in her bio that she is a 'specialist' at Key Whitman. She requested that I see a specialist (out of her own mouth, admitting she apparently is not one herself) because I told her that I don't take my medication in the evening, and I said that lOP lowering does not help slow progression of Glaucoma. These so called doctors need to do more reading and research about how to truly help people out, and that is at the mitochondrial level to support the RGC's health, and prevent them from dying. Research NAD, Pyruvate, and GSH molecules, along with fasting, diet, and exercise are the keys to having healthy eyes. And avoid this …person at all costs, she will want you to take medications that don't work and do more harm; not to mention all the needless surgeries she may have performed or recommended. BE WARNED, stay away. This person needs to be terminated by Jeffery Key-Whitman!

Sadaf Razi ElHaffar, is absolutely the most incompetent so called doctor, that states in her bio that she is a “specialist” at Key Whitman. She requested that I see a specialist (out of her own mouth, admitting she apparently is not one herself) because I told her that I don’t take my medication in the evening, and I said that IOP lowering does not help slow progression of Glaucoma. These so called doctors need to do more reading and research about how to truly help people out, and that is at the mitochondrial level to support the RGC’s health, and prevent them from dying. Research NAD+, Pyruvate, and GSH molecules, along with fasting, diet, and exercise are the keys to having healthy eyes. And avoid this person at all costs, she will want you to take medications that don’t work and do more harm; not to mention all the needless surgeries she may have performed or recommended. BE WARNED!

Key-Whitman is an excellent place to get an eye exam. They have the right equipment to test your eyes in house so you're not driving from one location to another for testing. The staff is friendly and do their jobs well. The counter staff members are very helpful with insurance matters. Dr. Razi has been my optometrist for several years now. She's always pleasant and I believe very knowledgeable. I recommend Dr. Razi and Key-Whitman Plano.

I was escourted through various tests. All were well explained and took very little time to complete. Dr. Razi wasted no time in getting to the results and to confirm that all was well.

DR. RAZI EXPLAINED VERY CLEARLY THE OVER THE COUNTER ITEMS THAT I SHOULD PURCHASE TO USE INSTEAD OF WHAT I WAS USING.

All staff was very friendly and professional..great place and will definitely recommend

Everyone was very nice and efficient. The best eye exams I have had.

I did not get to see Dr Razi but I was very satisfied with the young lady that did look at my eyes. They always are timely and do take time to examine and explain your condition. I highly recommend their services.

Seems competent but more focused on generating revenue than working with patients. Generally coercive and demeaning treatment of patients.

I've been seeing Dr. Razi for several years now. My latest visit went very well. The wait time was much shorter than usual. Dr. Razi and her staff continues to monitor my eyes for any problems which might arise.

The doctors and associates there are very helpful and take the time to answer any questions.I always show up early for appointment and surgery and they always get me in early.

Key Whitman and their staff are the best

I had returned to Key-Witman eye center as may refraction and the glass made from the refraction prescription didn't seem right. I was told I could return to see Dr. Razi for a second refraction. Instead, a male employee - he never identified his qualifications - did my refraction. Four times during the encounter, he left the room to get advice - as I could hear him talking to someone outside the door with questions. Perhaps that was Dr. Ravi.Dr. Razi may be a great optometrist, but it was inappropriate that I didn't see her, she didn't verify her ?subordinate's work, and yet signed my new refraction prescription.

She asks good questions and offers good alternatives. We trust her.