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Dr. Samuel Thompson, OD

Dr. Samuel Thompson, OD

Optometry

Dr. Samuel Thompson, OD is an optometrist in Albemarle, NC.

3.1 Star Rating
Based on 8 reviews 3.1 Star Rating (8 reviews)

Practice

615 Henson St Ste B Albemarle, NC 28001

At a Glance

  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
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Dr. Thompson's Reviews

Likelihood to recommend Dr. Thompson

3.1
8 ratings, 8 with a written review
5 star
50%
50%
4 star
0%
0%
3 star
0%
0%
2 star
13%
13%
1 star
38%
38%

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Highly Overpriced Glasses p
My prescription Oakley's broke after three years. A good friend of mine recommended I visit Dr Henson. From intake to the optometrist, I was dealt with respect. His rates are higher than others, but my insurance covers his portion of the billing. My biggest pet peeve was their glasses are highly overpriced. I found the exact same set that if I would've ordered them online, they would've been 60% cheaper. In addition to being highly overcharged, my glasses broke after just 2 weeks. I handled them with the utmost care due to the fact they cost me $1043 dollars. One of the lenses popped out simply by me putting them on. Not only that, but it also tore the $518 transition XTRActive Polarized Gray lenses cover. At this point, I no longer want these cheaply made, highly over price Oakley's. If they refuse to take them back, give me my prescription so I may order elsewhere at a MUCH lower price, well, let's just hope it doesn't get that far.
What went well
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Joe Hunter – Feb 26, 2023
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Worst eye Dr. I have ever been to. He got my Rx wrong but thank God I caught it before I bought my contacts. I took my glasses in to be tightened and the technician scratched them to pieces. When I asked them to buff them out or do something the whole office ganged up on my and said it was impossible that they had done that. I took my glasses to another eye Dr and find out it will be almost $300 to fix them. I hope that anyone needing a good eye Dr will go somewhere else. This office needs to be closed.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Feb 17, 2022
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Worst eye dr officer ever!! The staff is not helpf at all my mother in law has been trying ti get her contacts for several months but they somehiw ALWAYS get the prescription wrong?!?!?
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Mary W Doyle – Jun 25, 2020
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Very knowledgeable staff, have served our family for years. When my sunglasses frame wasn’t right Lisa fixed the problem.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Pamela Harris in Albemarle , NC – Oct 31, 2018
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Helpful friendly staff.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Rick in Locust, NC – Oct 24, 2018
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Dr. Thompson is great! I've been going to him since he opened his new location. They are very thorough and they take their time answering everything. They take time to make sure your new glasses are right for you and actually suit your style. They also do their best to fit your schedule.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
BJ in Oakboro, NC – Jul 21, 2018
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I will NEVER set foot in this facility again! Receptionists were nice enough. The doctor treated me hurriedly and entirely ignored my kids. I was just another number. I'll put it aside as coincidence that within 2 days of my visit, I had a facial abscess with 2 types of staph. Also, one of the forms I signed at check-in stated that each pair of glasses is unique and custom made especially for me and once I had it there are no returns. NO face measurements taken, glasses HURT to wear! Never again
What went well
  • Office environment
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Jun 09, 2018
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Took his time with me, answered all my questions, did not get upset when during eye exam I asked to see through lense a second time. Very patient.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Jay in Richfield, NC – Dec 30, 2015
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About Me

biography

Dr. Samuel Thompson, OD is an optometrist in Albemarle, NC.
  • Optometry

Locations

Practice

MyEyeDr.615 Henson St Ste B Albemarle, NC 28001
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