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Serap Kantarci, LMHC

Serap Kantarci, LMHC

Marriage & Family Therapy

Serap Kantarci, LMHC is a marriage & family therapist in Medford, MA. She is accepting new patients and telehealth appointments.

4.8 Star Rating
Based on 95 reviews 4.8 Star Rating (95 reviews)

Practice

151 Mystic Ave Medford, MA 02155
Telehealth available

Make an Appointment

Care Philosophy

"My overarching goal is to empower my clients to cultivate resilience, self-awareness, and meaningful change in their lives. I  tailor your approach to meet each individual's unique needs, strengths, and cultura..."

- Serap Kantarci, LMHC

At a Glance

  • Explains Conditions Well
    Patients said this provider explains conditions well. See reviews
  • Offers Telehealth
    This provider offers telehealth appointments. Call the office to schedule an appointment.
  • Recent Reviews
    Reviews made in the last 30 days. See reviews
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Serap Kantarci's Reviews

Likelihood to recommend Serap Kantarci

4.8
95 ratings, 91 with a written review
5 star
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4 star
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So grateful to have serap in my life
I’ve been working with Serap for nearly two years, and she’s been a constant source of care and guidance through some of the most stressful moments of my college life. As a first-generation Afghan student, I carry a lot—academically, culturally, emotionally—and Serap has always met me with deep understanding, patience, and wisdom.Her multicultural perspective and Turkish background help her truly “get” where I’m coming from, which has made all the difference. She’s thoughtful, highly trained, and uses evidence-based approaches, but she also leads with compassion. I’ve grown so much in our time together, and I always leave feeling lighter, more grounded, and more seen. I can’t imagine my college experience without her.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Apr 18, 2025
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A wonderful therapist
Serap was amazing! She is a wonderful multicultural therapist and has been very understanding of my unique circumstances. She makes me feel heard and seen.
What went well
  • I felt respected
  • Appointment scheduling
  • Appointment wasn't rushed
What could be improved
No results
3 others found this helpful
Helpful
Apr 17, 2025
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Telehealth
Serap has been part of my mental health support system for a few years now. Over that time she has helped me through a vast array of challenges and provided me with ample tools and resources to better navigate and overcome those challenges in the moment and in the future. Her style is informal and exceptionally warm but is clear and assertive when I need to challenge myself, which I deeply appreciate. She is an energetic and lively person with seemingly endless amounts of empathy; I'm not sure how she does it! Highly recommend her as a personal therapist for folks who appreciate a personal touch that feels more like a conversation with a friend.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Mar 18, 2025
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Serap was helpful in my process of dealing with imposter syndrome and anxiety through graduate school. She is caring and flexible. She is open to having meta-discussions about how the sessions are going to restructure things, which I found useful. She has extended knowledge about various types of therapy and often relates to my situations by sharing her own stories which help ground the situation for me.
What went well
  • I felt respected
  • Appointment wasn't rushed
  • Wait times
What could be improved
No results
9 others found this helpful
Helpful
Feb 25, 2025
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Fantastic!
I cannot recommend Serap highly enough. She is warm, compassionate, and deeply knowledgeable in Internal Family Systems therapy, which has been incredibly transformative for me. From the very beginning, Serap created a safe and welcoming environment where I felt completely comfortable opening up. She has an incredible ability to assess exactly what her patients need and guides each session with a gentle yet focused approach that never feels rushed or forced.What truly sets her apart is her ability to uncover and help me work through parts of myself that I didn’t even realize needed attention. Her insights often feel like a light being shone into places I’ve ignored or suppressed for years. If you’re looking for a therapist who is not only knowledgeable but also intuitive, empathetic, and deeply committed to your growth, I cannot recommend Serap enough. Working with her has been one of the most rewarding and transformative experiences of my life.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
12 others found this helpful
Helpful
Jan 18, 2025
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Not just a therapist
Serap is more than just a therapist – she’s a confidant, sister, and friend all in one. Her welcoming presence and holistic approach create a safe space where I always feel understood. Each session, whether through art, music therapy, or breathing exercises, leaves me clearer, more relaxed, and hopeful. Her energy is contagious, and her passion for mastering new techniques is truly inspiring. You have to experience it to fully understand.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
16 others found this helpful
Helpful
Nil Durak – Sep 21, 2024
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I feel like myself again!
Serap has been a great resource for me while I was navigating my college & early 20s far away from home. Since I have moved to the US, I was dealing with high-levels of anxiety and mild depression symptoms. At some point, I had a very hard time to hear my own voice and feel like myself. I met with Serap probably at my lowest point so far in my life. I am very lucky that she was there while I was even struggling to complete my daily tasks. She is very knowledgeable in her area and always learns more to stay updated. We have tried various different activities and methods together which makes our sessions something that I look forward to during my week! I have tried the counseling from my school before, but I can say Serap is the best! She never judges you and you can count on her that she will be there for you! I feel very lucky that our paths have crossed.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
19 others found this helpful
Helpful
Naz – Aug 14, 2024
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I strongly recommend Serap as a therapist. She is a patient listener, who has taught me valuable tools for addressing challenges in my day to day life. I'm really happy with my decision in making an appointment with her and suggest you at the very least give her practice a try.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
17 others found this helpful
Helpful
Jul 27, 2024
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Fantastic therapist & human being
Serap has been an invaluable resource for both me and my girlfriend in navigating a very challenging time in our relationship. Undoubtedly, without her assistance, I would be in a much worse place emotionally than I currently am -- a fantastic therapist and human!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
14 others found this helpful
Helpful
Oeystein – Jul 08, 2024
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Family Therapy
Telehealth
My family and I received family therapy from Serap. She helped us navigate and improve our family dynamics with the utmost professionalism, warmth, and understanding. Through her guidance, we learned how to better interact with our children and with each other. Additionally, in individual sessions, I was able to understand the reasons behind my actions up to this point, and she prompted me to reflect deeply on myself. While doing this, she made us feel like she was a part of our family, which led to our issues unraveling effortlessly. Knowing Serap has been a true blessing for both myself and my family.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
11 others found this helpful
Helpful
Eren-Hatice – Jun 11, 2024
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Life changing experience
Telehealth
Serap has truly changed my life! She is the most understanding, kind-hearted, non-judgmental, and fun person I have ever met. She is also the best listener. From my very first session, she made me feel as if I had known her for years and was talking to an older sister. She never judged me, listened to me for hours, and valued every little concern I had. After each session, I felt as light as a feather. She taught me how to think differently, approach myself with kindness, and set boundaries. She helped me discover myself in such a gentle and unobtrusive way. She made me realize that the only true problem in life is the one we have with ourselves, and this completely changed my perspective on everything. Moreover, despite her many years of education, she continues to strive for self-improvement, constantly reading and researching. She is a true idol and mentor to me!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
7 others found this helpful
Helpful
Ceren Alkan – Jun 08, 2024
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Transformative experience
Serap is a top notch therapist with years of experience in her field, a strong education, and stays sharp by continuously learning and staying on top of latest research in her field. What makes her exceptional however goes beyond these credentials. She is brilliant with people... Highly intuitive, genuine, creative, solution oriented, and truly dedicated to making a difference in peoples lives. She is also very personable, funny, and has a unique ability for making people feel comfortable to open up and see things from a different light.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
7 others found this helpful
Helpful
Jun 05, 2024
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Amazing psychoeducational journey
Telehealth
Dr. Kantarci helped me with learning CBT skills to change my thought patterns and cope with my anxiety. Each appointment was psycho-educational. I started with individual sessions, then brought my loved ones for sessions as well. While working with Dr. Kantarci, my entire family was able to overcome loss and grief and depression. She gave us essential tools to continue that sense of physical and emotional well-being.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Adam M. – Jun 04, 2024
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Creative and Energetic
Serap is very creative! Instead of asking vague and boring questions like “how much do you put yourself on the scale”, Serap cares about her patients and she brings her patients into her own life. Serap is also a nice cook! She likes to bring Turkish food that she made and share with her patients!!! Delicious food is also essential for mental health. Serap always remembers what the patient told her in the last session, which means that she sees the mental trajectory of her patients. Overall, what makes Serap stand out from all therapists is her passion and curiosity in hearing the voices of different people and her capability to save the day of others!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
14 others found this helpful
Helpful
Muchen Guo – May 06, 2024
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Working with Serap has been transformative
Working with Serap has been transformative. As I had been struggling with ADHD and various childhood trauma, Serap’s emphatic and sensitive approach made me feel safe and understood from the first day. She helped me develop effective strategies to manage my ADHD symptoms, which greatly improved my academic standing and personal life by helping me more effectively focus and manage my impulses.More significantly, Serap's guidance was pivotal in helping me process and heal from my trauma. I really felt that she understood me every step of the way and carefully helped me navigate through suppressed emotions. Her empathetic counseling had profound effect on my personal growth and joy in my daily life. I am deeply grateful for her help.
What went well
No results
What could be improved
No results
9 others found this helpful
Helpful
John Easton – May 03, 2024
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Uplifting, empathetic
Empathetic listener and just as importantly a good conversationalist, which in turn makes me express myself more easily too. She has an uplifting, confidence-boosting approach. Even when working on difficult topics like grief or anxiety, I find myself looking forward to the sessions, and leave in good spirits. She's been particularly helpful with my creative practice and parenthood worries.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
8 others found this helpful
Helpful
K – May 01, 2024
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Exceptional Support, Great Online Therapy!
Telehealth
Serap Kantarci not only provided me with invaluable support and guidance following an accident at work but also managed my journey superbly through online sessions. Her professionalism, empathy, and understanding helped me emerge stronger from each session. She was more than just a therapist; she was a true guide and source of support. Every moment spent with her became a turning point in my life. I extend my sincere thanks to Serap and wholeheartedly recommend her to anyone seeking support.
What went well
No results
What could be improved
No results
7 others found this helpful
Helpful
Emine Akgül – Apr 15, 2024
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Inappropriately practices outside of her scope
Came for trauma therapy and left retraumatized. Somehow doesn’t know that people with severe dissociation cannot just “do mindfulness” which makes her the opposite of trauma informed. Very unstructured therapy sessions which exacerbated instability. Made recommendations about vitamins and medicines inappropriately (therapists are NOT allowed to do this). Kept pressuring me to leave her good reviews in the first 3 sessions. I chose her because of the good reviews but in hindsight they are so effusive that I am skeptical of them. Being a warm person does not make up for retraumatizing your patients.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
7 others found this helpful
Helpful
YB – Mar 26, 2024
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Comprehensive and complete
Telehealth
Talking to Serap leaves you feeling empowered, energized and balanced. She is a joy to work with as an individual or in a family setting. Highly recommend her!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
10 others found this helpful
Helpful
Mar 26, 2024
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A kind, non-judgmental listener and advisor
Serap is wonderful. She seeks to understand me and my partner and empathizes with and validates each of us while helping us work through complex issues. We are so grateful to have found her.
What went well
No results
What could be improved
No results
5 others found this helpful
Helpful
Kev & Meg – Mar 25, 2024
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About Me

care philosophy

My overarching goal is to empower my clients to cultivate resilience, self-awareness, and meaningful change in their lives. I  tailor your approach to meet each individual's unique needs, strengths, and cultural context. I recognize that each...read more

biography

Founder of the Multicultural Mental Health Center- 17 Steps Counseling LLC
  • Marriage & Family Therapy

  • Anxiety Disorders

  • ADHD Parent Coaching

  • Mental Health

  • English

  • German

  • Turkish

Locations

Practice

Office151 Mystic Ave Medford, MA 02155
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