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Dr. Stella Tu, OD

Dr. Stella Tu, OD

Optometry

Dr. Stella Tu, OD is an optometrist in Pasadena, CA.

4.8 Star Rating
Based on 36 reviews 4.8 Star Rating (36 reviews)

Practice

2619 E Colorado Blvd # 150 Pasadena, CA 91107
Patient Favorite Award

Dr. Tu is a patient favorite Optometrist

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Dr. Tu's Reviews

Likelihood to recommend Dr. Tu

4.8
36 ratings, 33 with a written review
5 star
92%
92%
4 star
0%
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3 star
3%
3%
2 star
3%
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1 star
3%
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Still not seeing clearer
On Feb. 6, 2025 visit, Dr. Tu re-examed my eyes and found some small changes in the prescription compared to the one from Jan 14, 2025 with which new lenses were made. Also, the doctor informed me that the measurements from Dr. Tu 2 exams were very similar to the prescription of the glasses I already have. The pair was made by Pomona Valley Optometry, Inc. on Oct. 20, 2022. I was surprised that my eyes have not changed over nearly two and a half years!Dr. Tu however, ordered the lenses to be re-made for me. I just wish the doctor had told me on Jan 14, 2025, that I would not need to make new glasses because they would not improve my vision. Then I wouldn't have spent nearly $300.00 with nothing gain in my vision improvement!
What went well
  • I felt respected
  • Explained conditions well
  • Staff friendliness
  • Wait times
What could be improved
No results
Helpful
Mar 11, 2025
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Excellent people skills and clarity of communication.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 14, 2025
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Professional, kind, courteous and timely.
Everyone in the office was professional and courteous, however when I started looking at glasses, the vendor was initially rude and condescending. Her attitude changed when I decided to buy a pair of glasses. With such a professional staff, she is a distraction from the business.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nov 27, 2024
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Dr. Tu is fantastic. I appreciate that she is caring and accurate in helping with my eye care.However, as I left my appointment, expecting to get a future appointment, I was told by a male employee that they would make an appointment for me and let me know. I have yet to hear from anyone about a follow up appointment. Was it because it was lunch time, and he just didn't want to take the time to schedule me right then?
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
What could be improved
  • Difficult to schedule appointment
Helpful
Sharron Sidore – Nov 26, 2024
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Very highly recommend Dr. Tu and her staff.
Thorough. Highly interactive. Professional. Compassionate and cognizance of the anxiety inherent in the surgery. She explained the procedure and expectations going forward. She acknowledged the challenges of a high patient work load. The surgical team was Also top tier, creating a positive interaction throughout the prep, actual surgery and post op.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Roger Ellis – Sep 18, 2024
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Caring and Gentle
My visit was awesome the doctor treated my with respect and she was so gentle and answer to all my questions I’m so satisfied I really recommend her to anyone. Thank you Doctor Estela
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Francisco J P – Jul 24, 2024
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Yearly check up on my eyes as I am 85 yrs old.
Excellent facilities, close to home, Dr. Tu was very informative and gave me complete tests.
What went well
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jul 19, 2024
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Great Doctor!
Dr. Tu was extremely thorough and did a comprehensive eye exam. She did a great job explaining in detail my eye health issues. I was very happy with her. She is also kind to patients and makes sure we didn’t wait a long time.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 12, 2024
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Telehealth
Very good Doctor
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sunny – Jul 01, 2024
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I have been seeing Dr.Tu since 10-2023 and she is always thorough with her explanations and concerns and never rushes during the appointment.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 29, 2024
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A Must
Very knowledgeable and knowledgeable. Dr. Ty familiarized herself with my history prior to my visit.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 26, 2024
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Dr.Tu
Very short wait time(kudos).Dr.Tu quite engaging,friendly and thorough with prior testing results. Knowledgeable and attentive to concerns. Highly recommend her and her skill sets.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
OG – Jun 26, 2024
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Wonderful
I was called right away. Everyone was very friendly. Everything was explained to me. They told me what they were doing and the results of the exams.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 25, 2024
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Dr. Tu was professional and very thorough with the exam. I came in very concerned about my eye and left knowing that it was going to be fine.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 25, 2024
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Great experience
It was my first time seeing this Dr and I was very impressed with the quality and office staff
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 25, 2024
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A sight for sore eyes
Dr Vu is kind and friendly. She answered all my questions. The entire staff is is courteous and helpful. The offices themselves, are clean and inviting.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 25, 2024
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Great customer service
After initial exam there was short wait for Dr Tu. She was pleasant, courteous, professional and willing to answer all my questions. She made suggestions on how to proceed in my eye health. Told me what next appointment would be and when.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
D C P – Jun 19, 2024
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dismissive of my concern
told me I was hyper fixating when I asked her why my eye was still irritated, even though she told me the cornea was healed. Lack of empathy when you tell a patient that their diiscomfort is not real.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Jun 14, 2024
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Great customer service
Very professional and very knowledgeable. I felt as if they really cared about my eyes and helped me with my issue. I will recommend my friends and family to her. Thank you.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Judy Velasquez – Jun 12, 2024
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Dr. Tu’s eye check up
Dr. Tu reviewed my eye exam results thoroughly and said I’m in the low risk of glaucoma.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Ivan Hsu – Jun 04, 2024
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About Me

biography

Dr. Stella Tu, OD is an optometrist in Pasadena, CA.
  • Optometry

Patient Favorite Award

Dr. Tu is a patient favorite Optometrist

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    Locations

    Practice

    California Eye Specialists Medical Group Inc.2619 E Colorado Blvd # 150 Pasadena, CA 91107
    1

    Practice

    California Eye Specialists Medical Group Inc1845 W Redlands Blvd Ste 101 Redlands, CA 92373
    2

    Practice

    Optum California-California Eye Care Managed Eye Care Specialists A Medical Group494 N Mountain Ave Upland, CA 91786
    3
    Office9170 Haven Ave Ste 102 Rancho Cucamonga, CA 91730
    4