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Dr. Steven Burns, OD
Optometry
Dr. Steven Burns, OD is an optometrist in Scottsdale, AZ.
3.7 Star Rating
Based on 6 reviews 3.7 Star Rating (6 reviews)
Practice
15255 N Hayden Rd Scottsdale, AZ 85260Compare Dr. Steven Burns, OD with other Optometrists near you
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Dr. Burns' Reviews
Likelihood to recommend Dr. Burns
3.7
6 ratings, 5 with a written review
5 star | 67% | 67% |
4 star | 0% | 0% |
3 star | 0% | 0% |
2 star | 0% | 0% |
1 star | 33% | 33% |
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Great! Had a wonderful experience!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Feb 21, 2023
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Horrible. This doctor has really poor bedside manner (in this case, chair side manner). He was short with me as I asked questions, and while he is soft-spoken, he came off as rude. I was there to update both glasses and contacts prescriptions, and with my Arizona dry eye issues, instead of helping me figure out a solution, he just told me to “quit wearing contacts.” When I questioned him to help find a solution for contacts, he closed the conversation. I walked out of there in tears. This man should not be taking care of patients anymore. I’ll be escalating a complaint with Costco. I do NOT recommend Dr. Burns at all.
What went well
No results
What could be improved
No results
Helpful
meg – Sep 21, 2021
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Just a delightful experience. Although I only needed to have my contact prescription updated Dr Burns did a thorough exam and explained everything he saw in my eyes. He also educated me about what the puff test and results were all about. I will be sending my husband to see him soon!
What went well
- Office environment
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
GiGiDiane in Scottsdale, AZ – Jun 14, 2019
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My 10 year old daughter has a grey spot on the white of her eye. I was very concerned and made an appointment with Dr. Burns. We were seen right away, and he pointed out that it was just a vein and nothing to worry about, and gave her an eye test at the same time. I was relieved! I walked out to pay, and Dr. Burns said there would be no charge for his service, which was amazing! Great Doctor!!!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Jason S. in Scottsdale, AZ – Feb 24, 2019
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I saw Dr Burns almost 2 years ago, in hopes that he could either help me or recommend me to someone who could. I have strabismus and although glasses can help, sometimes surgery is the only option for real results. I still had poor vision in my right eye to which he said he “didn’t have a prescription for” I felt as though, because I had done some research myself on my eye problems, he was annoyed and sent me away with nothing. No prescription or recommendation whatsoever just a $70+ visit. -.-
What went well
- Office environment
- Staff friendliness
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
- Didn't trust the provider's decisions
Helpful
Heather in Phoenix , AZ – Jul 28, 2018
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How was your experience with Dr. Burns?Overall Patient Satisfaction
6responses
Likelihood of recommending Dr. Burns to family and friends is 3.6666667 out of 5
About Me
biography
Dr. Steven Burns, OD is an optometrist in Scottsdale, AZ.Optometry
Focus on Graves' Disease
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Locations
Practice
Costco Wholesale Corporation15255 N Hayden Rd Scottsdale, AZ 85260
Compare Dr. Steven Burns, OD with other Optometrists near you
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