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Dr. Steven Burns, OD

Dr. Steven Burns, OD

Optometry

Dr. Steven Burns, OD is an optometrist in Scottsdale, AZ.

3.7 Star Rating
Based on 6 reviews 3.7 Star Rating (6 reviews)

Practice

15255 N Hayden Rd Scottsdale, AZ 85260

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Dr. Burns' Reviews

Likelihood to recommend Dr. Burns

3.7
6 ratings, 5 with a written review
5 star
67%
67%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
33%
33%

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Great! Had a wonderful experience!
Dr Burns is great - always very patient & kind. And my prescriptions are always accurate. Can be hard to get an apt as he is so popular but worth it
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 21, 2023
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Horrible. This doctor has really poor bedside manner (in this case, chair side manner). He was short with me as I asked questions, and while he is soft-spoken, he came off as rude. I was there to update both glasses and contacts prescriptions, and with my Arizona dry eye issues, instead of helping me figure out a solution, he just told me to “quit wearing contacts.” When I questioned him to help find a solution for contacts, he closed the conversation. I walked out of there in tears. This man should not be taking care of patients anymore. I’ll be escalating a complaint with Costco. I do NOT recommend Dr. Burns at all.
What went well
No results
What could be improved
No results
Helpful
meg – Sep 21, 2021
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Just a delightful experience. Although I only needed to have my contact prescription updated Dr Burns did a thorough exam and explained everything he saw in my eyes. He also educated me about what the puff test and results were all about. I will be sending my husband to see him soon!
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
GiGiDiane in Scottsdale, AZ – Jun 14, 2019
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My 10 year old daughter has a grey spot on the white of her eye. I was very concerned and made an appointment with Dr. Burns. We were seen right away, and he pointed out that it was just a vein and nothing to worry about, and gave her an eye test at the same time. I was relieved! I walked out to pay, and Dr. Burns said there would be no charge for his service, which was amazing! Great Doctor!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jason S. in Scottsdale, AZ – Feb 24, 2019
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I saw Dr Burns almost 2 years ago, in hopes that he could either help me or recommend me to someone who could. I have strabismus and although glasses can help, sometimes surgery is the only option for real results. I still had poor vision in my right eye to which he said he “didn’t have a prescription for” I felt as though, because I had done some research myself on my eye problems, he was annoyed and sent me away with nothing. No prescription or recommendation whatsoever just a $70+ visit. -.-
What went well
  • Office environment
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Heather in Phoenix , AZ – Jul 28, 2018
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About Me

biography

Dr. Steven Burns, OD is an optometrist in Scottsdale, AZ.
  • Optometry

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Locations

Practice

Costco Wholesale Corporation15255 N Hayden Rd Scottsdale, AZ 85260
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