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Dr. Susan Moss, OD

Dr. Susan Moss, OD

Optometry

Dr. Susan Moss, OD is an optometrist in Houston, TX. She is accepting new patients.

3.9 Star Rating
Based on 7 reviews 3.9 Star Rating (7 reviews)

Practice

2 Chelsea Blvd Houston, TX 77006

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Dr. Moss' Reviews

Likelihood to recommend Dr. Moss

3.9
7 ratings, 5 with a written review
5 star
71%
71%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
29%
29%

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Unprofessional
Avoid her at all costs. She is not patient and will belittle patients in front of their face.
What went well
No results
What could be improved
  • I didn't feel respected
  • Staff wasn't friendly
  • Appointment was rushed
  • Long wait times
Helpful
Dec 11, 2024
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Excellent Care
I was seen by Dr Moss to obtain a new Rx for glasses, following both retinal and cataract surgery. My exam was very thorough, and Dr Moss answered by questions - and addressed concerns about possible future issues. I absolutely recommend this practitioner!
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Victoria Wellman – Oct 04, 2024
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Great Optometrist
First visited 8 months post cataract surgery (performed at a major eye clinic) because vision was poor with large new floaters and severe dry eyes. Surgeon was not able to help me. Dr. Moss is confident she can help and my vision is already improving after one week with homeopathic products. My glasses Rx had also been overcorrected. Dr. Moss was very kind and compassionate.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Linda Lawson – Sep 03, 2022
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My 12yo daughter went to her during the summer of the pandemic. Dr. Moss knows so much about ortho k and is very passionate about it. She took her time to carefully evaluate my daughters eyes that so far after 5 months, she is on her very first lenses that you wear while you sleep and in the morning, you can see 20/20! My daughter just loved her patience as answered all questions.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Patti M – Nov 01, 2020
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Between 2012-2015 she was wonderful although unprofessional. By January 2016 through the spring, she became unethical and unprofessional. She knows her material. She can be helpful She helped me a great deal. The problem I had with her , that I tolerated and never complained about between 2012-2015, was that she'd interrupt my appointment when certain people came in. By 2016, not given my rx presc. Not allowed to pick up or pay for my contacts/ glasses order. yelled at me in waiting room.
What went well
  • Appointment scheduling
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 others found this helpful
Helpful
Janna in Houston, TX – Nov 07, 2016
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About Me

biography

Dr. Susan Moss, OD is an optometrist in Houston, TX. She is accepting new patients.
  • Optometry

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Locations

Practice

Orion Technical Translations Inc.2 Chelsea Blvd Houston, TX 77006
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