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Dr. Susan Moss, OD
Optometry
Dr. Susan Moss, OD is an optometrist in Houston, TX. She is accepting new patients.
3.9 Star Rating
Based on 7 reviews 3.9 Star Rating (7 reviews)
Practice
2 Chelsea Blvd Houston, TX 77006Compare Dr. Susan Moss, OD with other Optometrists near you
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Dr. Moss' Reviews
Likelihood to recommend Dr. Moss
3.9
7 ratings, 5 with a written review
5 star | 71% | 71% |
4 star | 0% | 0% |
3 star | 0% | 0% |
2 star | 0% | 0% |
1 star | 29% | 29% |
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Unprofessional
What went well
No results
What could be improved
- I didn't feel respected
- Staff wasn't friendly
- Appointment was rushed
- Long wait times
Helpful
Dec 11, 2024
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Excellent Care
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Victoria Wellman – Oct 04, 2024
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Great Optometrist
What went well
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Trusted the provider's decisions
What could be improved
No results
Helpful
Linda Lawson – Sep 03, 2022
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My 12yo daughter went to her during the summer of the pandemic. Dr. Moss knows so much about ortho k and is very passionate about it. She took her time to carefully evaluate my daughters eyes that so far after 5 months, she is on her very first lenses that you wear while you sleep and in the morning, you can see 20/20! My daughter just loved her patience as answered all questions.
What went well
- Listened & answered questions
- Explained conditions well
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Patti M – Nov 01, 2020
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Between 2012-2015 she was wonderful although unprofessional. By January 2016 through the spring, she became unethical and unprofessional. She knows her material. She can be helpful She helped me a great deal. The problem I had with her , that I tolerated and never complained about between 2012-2015, was that she'd interrupt my appointment when certain people came in. By 2016, not given my rx presc. Not allowed to pick up or pay for my contacts/ glasses order. yelled at me in waiting room.
What went well
- Appointment scheduling
What could be improved
- Office environment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
3 others found this helpful
Helpful
Janna in Houston, TX – Nov 07, 2016
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How was your experience with Dr. Moss?Overall Patient Satisfaction
7responses
Likelihood of recommending Dr. Moss to family and friends is 3.857143 out of 5
About Me
biography
Dr. Susan Moss, OD is an optometrist in Houston, TX. She is accepting new patients.Optometry
Focus on Graves' Disease
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Locations
Practice
Orion Technical Translations Inc.2 Chelsea Blvd Houston, TX 77006
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