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Dr. Susan Reimbold, OD

Dr. Susan Reimbold, OD

Optometry

Dr. Susan Reimbold, OD is an optometrist in Alpharetta, GA. She graduated from PENNSYLVANIA COLLEGE OF OPTOMETRY in 1996. She is accepting new patients.

4.9 Star Rating
Based on 173 reviews 4.9 Star Rating (173 reviews)

Practice

4180 Old Milton Pkwy Ste 1D Alpharetta, GA 30005

At a Glance

  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Low Wait Times
    Patients are usually seen in 10 minutes or less.
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews
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Dr. Reimbold's Reviews

Likelihood to recommend Dr. Reimbold

4.9
173 ratings, 111 with a written review
5 star
98%
98%
4 star
1%
1%
3 star
0%
0%
2 star
1%
1%
1 star
1%
1%

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Pros and Cons at Dr.Reimbolds office.
Pros: Dr.Reimbold is highly knowledgeable,professional.Appointment isn’t rushed.Listened and answered questions.Explained conditions well.Very friendly, professional stuff.Newest technology equipment.Easy appointment scheduling.Minimal waiting time. Cons: None. I am extremely happy to be a patient of Dr.Reimbold. I will recommend Dr.Reimbold to anyone who is looking for an excellent Optometrist.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
R.Z.Alpharetta,GA – Sep 24, 2022
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The staff would not give our messages to the doctor. She was unaware we were trying to contact her. Then we were told there was no record of us trying to make contact! We think highly of Dr. Reimbold, have been patients of hers for 25 yrs. Today we had an appointment to talk to the doctor, waited 25 mins. Never did see her. Left them with our useless glasses and will not be back! Truly sorry our fine relationship with her ended this way!
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Long wait times
2 others found this helpful
Helpful
Sharon Miller – May 26, 2021
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I had a great experience with my eye exam from Dr. Reimbold, and I strongly recommend her. She is highly knowledgeable and professional and gave me a thorough exam. Dr. Reimbold explained everything to me and showed me images on the computer of what my eyes looked like. It was very impressive and also very informative. After the exam Emily walked me through all my options for lenses and frames. She was very patient and let me take all the time I needed to make a decision. Emily also made sure everything was measured and adjusted. The entire office staff is great and I noticed that they had excellent communication about my needs as I went from Check in to Barbara (she was great) to Dr. Reimbold and finally Emily. I would definitely recommend this office!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Barbara Templin in Alpharetta, GA – Sep 04, 2019
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Have only great things to say about Reimbold Eye Group – Dr. Reimbold and her team are truly exceptional in every way! Very thorough, very caring, very concerned about every detail of a patient’s care – my favorite Doctor and team ever and that’s saying a lot coming from somebody 67 years old! Very highly recommend! Michael
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mike Cooper in Dacula, GA – Jun 15, 2019
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I've had a wonderful experience with the whole Reimbold Eye Group team! First, it took me a few minutes to get scheduled and have my questions answered over the phone prior to the visit. When I came on the day of the appointment, all I had to do was just sign a few consent papers since all my paperwork had been already filled and insurance checked. You know how frustrating filling paperwork can be and how long it might take, so it’s a huge plus when everything is done so efficiently! The personnel is extremely polite and helpful (and they care for your time). My wait time was about five minutes, and then I was examined by the nurse. The facility can boast the most advanced medical equipment, so all the exams are done very fast. Almost immediately I was seen by the doctor. That’s where the real treat begins! Dr. Susan Reimbold was very methodical and thorough in her examination. She patiently answered my numerous questions and even pulled some google images to show the difference be
What went well
No results
What could be improved
No results
Helpful
May 25, 2019
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Excellent service. Always a great experince. I love the fact that Dr. Reimbold explains every detail as it relates to your eyes., I gained so much knowledge not only about my own vision but my family members as well.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Stephanie Morton in JONESBORO – Jan 22, 2018
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Dr Reimbold is excellent. Very thorough and takes time to explain everything. Everyone there works hard to excel at what they do. My husband and I both go to her and I can recommend without hesitation!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Carol Berthold – Dec 31, 2017
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Good and pleasant experience. Almost no waiting time. Doctor explained all the details of my examination and results.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 31, 2017
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Very experienced and very friendly
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
RM – Dec 21, 2017
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Dr. Susan Reimbold is very professional, very knowledgeable, very kind with a great smile. This was my second visit to her office in three years and as far as I'm concern, she is my Ophthalmologist for life.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
O'Neal in Atlanta, Georgia – Dec 21, 2017
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Dr. Reimbold has enabled me to not have to have any readers at work, and improved my long-distance vision so I am 20/15 with contacts. I can look up at the computer and down at my files to get everything done. My vision is better driving too. She is very professional and an excellent listener.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Bonnie in Alpharetta, GA – Dec 18, 2017
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Excellent and personal experience as always.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Cumming, GA – Dec 16, 2017
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I had RK surgery in the early 90's and have recently needed glasses again. I don't like wearing glasses when I'm active and wanted to get back into contacts. Dr Reimbold has been fantastic to work with. She is extremely knowledgeable and willing to spend the necessary time to get my difficult prescription and fitting just right! I can't say enough good things about her and the staff.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mike H in Alpharetta – Dec 09, 2017
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Great eye doctor! Very thorough and patient during the examination. Dr. Reimbold takes time to answer any questions. Always has the newest equipment to make the prescription is right. I recommend her to all my friends and family.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Ron Gionet in Roswell Ga – Nov 30, 2017
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I always feel that I get the best eye care at Reimbold Eye Group. Dr. Reimbold is extremely knowledgeable, up to date and has the latest technology. She always takes the time necessary to discuss concerns and answer questions. I highly recommend her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kim L. in Alpharetta, GA – Nov 25, 2017
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I feel so blessed to have found Dr. Reimbold. I have a problem with dry eyes and , also, had difficulty with one of my contacts. She continued to work with me to find the best solutions--and she did! She is very dedicated to her patients and has our best interests at heart. She is very thorough and explains everything in detail, while making you feel very comfortable and relaxed.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Alpharetta, GA – Nov 07, 2017
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Highly recommend!! Very personable and detailed eye exam. She truly cares about her patients!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Canton, GA – Oct 27, 2017
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This is my second year with Dr. Reimbold and everything has been top notch. Appointments are easy to make, staff is friendly and helpful with paperwork. Dr. Reimbold actually takes the time to explain what each test in the eye exam is and what exactly that test is looking for which is something I've never had a doctor do before.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Henry in Alpharetta, GA – Oct 13, 2017
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Most personal and thorough doctor I have found. Very happy I found her. ??
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Lani Haynes in Alpharetta, GA – Sep 10, 2017
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I have utmost confidence in Dr. Reimbold. She is highly trained and very knowledgeable and goes beyond simple annual eye exams. Her staff is pleasant, efficient and well trained as well. I love being able to schedule appointments online and confirm easily through a link sent via text.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Gill in Alpharetta, GA – Sep 04, 2017
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About Me

care philosophy

Dr. Susan Reimbold has been serving the Roswell/Alpharetta area for over 16 years, providing personalized care to a large patient base with a family like feel. She strives to provide the highest level eye care. Her focus is on really hearing what...read more
  • Optometry

  • Cornea & Contact Management

  • Low Vision Rehabilitation

  • Occupational Optometry

  • Sports Vision

  • Vision Therapy

  • Pediatric Optometry

  • Baltimore Vamc/ Johns Hopkins

    Residency Hospital, 1997
  • Pennsylvania College Of Optometry

    Medical School, 1996
  • Baltimore Vamc

    Internship Hospital, 1996
  • University Of Georgia

    Undergraduate School, 1992

Locations

Practice

Reimbold Eye Group4180 Old Milton Pkwy Ste 1D Alpharetta, GA 30005
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