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Susana Mandel, ARNP

Susana Mandel, ARNP

Nursing (Nurse Practitioner)

Susana Mandel, ARNP is a nurse practitioner in Aventura, FL. She is accepting telehealth appointments.

4.7 Star Rating
Based on 13 reviews 4.7 Star Rating (13 reviews)

Practice

20770 W Dixie Hwy Aventura, FL 33180
Telehealth available
Patient Favorite Award

Susana Mandel is a patient favorite Nurse Practitioner

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

  • Explains Conditions Well
    Patients said this provider explains conditions well. See reviews
  • Offers Telehealth
    This provider offers telehealth appointments. Call the office to schedule an appointment.
  • Trustworthy
    Patients said this provider is trustworthy. See reviews
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Susana Mandel's Reviews

Likelihood to recommend Susana Mandel

4.7
13 ratings, 10 with a written review
5 star
92%
92%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
8%
8%

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Excellent
She answered all my questions, suggested the best treatments and worked very diligently. She is a great provider, I’m gonna start my acne treatment with her, I’m confident I will get better.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Miriam Basulto – Feb 29, 2024
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Unprofessional and dismissive behavior
I have been coming to Hollywood Dermatology for about two years now and up until yesterday I did not experienced any unprofessionalism or discomfort. The ladies at the reception desk are always welcoming, my name was being called to see the doctor and I was greeted by the NASTIEST woman I’ve met in a while. Her name is Belkis, and with no exaggeration necessary she should never be allowed around people! I have not seen her in that office before, but immediately did not feel comfortable around her. I did not know what room I was going to, I had to ask her to please led me in the right direction. We arrived to the room and she flings her hand as if to say go in. I was so disgusted, and I just could not calm down. To make matters worse I informed Dr. Susana about Belkis actions while she was in the room. Dr. Susana brushed it off and insisted not to worry about it because she was there now. Belkis laughed in my face and walked out. 0 stars I am seeking a staff with more bedside manner.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • I didn't feel respected
  • Staff wasn't friendly
Helpful
Hanayah Jones – Feb 28, 2024
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Excellent Professional
Dr Mandel is very friendly and professional, her assistant Isma is excellent as well. I am very happy with her excellent service; therefore I will recommend them very highly.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Pablo Mila – Jan 16, 2024
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Very professional, attentive and careful
She was very receptive hearing my concerns and patiently explained the questions that I had, she performed a biopsy in a very delicate way and guided me with everything that I needed.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Yvonne – Dec 03, 2023
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Patient, helpful, knowledgeable
She was knowledgeable. It's the first time I had a whole body check and I did not feel at all uncomfortable. Very professional. She was patient and let me explain my issues. The down side is I left the office without clear care instructions, and I have always had the area scraped for a biopsy
What went well
  • I felt respected
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't explain conditions well
Helpful
Kerry4000 – Nov 12, 2023
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Susana Mandel
Excellent, she was professional and understanding. She treated some keratosis on my forehead very accurately. Will stay with her as patient.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Anna – Sep 28, 2023
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Excellent Service
I appreciate Susan so much since the moment I started treatment with her she has been so kind and done her best to make sure Im happy with my results I highly recommend her to anyone looking for a dermatologist who truly loves her craft
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jonathan G – Aug 25, 2023
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The best!!!
I am a patient of NP MANDEL since many years and she is very knowledgeable, caring and very professional, she is the best and also she is a Dermatologist in Venezuela.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Benito Belferman – Jun 17, 2022
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Very professional
Something in my head
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
What could be improved
No results
1 other person found this helpful
Helpful
Carlos – Jun 17, 2022
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Excelent
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Leonid Shaposhniov – Apr 21, 2020
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About Me

biography

Susana Mandel, ARNP is a nurse practitioner in Aventura, FL. She is accepting telehealth appointments.
  • Nursing (Nurse Practitioner)

Patient Favorite Award

Susana Mandel is a patient favorite Nurse Practitioner

    Read our methodology

    Locations

    Practice

    Office20770 W Dixie Hwy Aventura, FL 33180
    1