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Dr. Van Truong, OD

Dr. Van Truong, OD

Optometry

Dr. Van Truong, OD is an optometrist in Houston, TX.

3.5 Star Rating
Based on 4 reviews 3.5 Star Rating (4 reviews)

Practice

303 Memorial City Ste 628 Houston, TX 77024

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Dr. Truong's Reviews

Likelihood to recommend Dr. Truong

3.5
4 ratings, 1 with written review
5 star
50%
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4 star
0%
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3 star
25%
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2 star
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1 star
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Unfortunately, my experience with the staff in this office was totally unacceptable. All I needed was an exam for glasses due to an eye infection. The staff lied to me indicating they were unable to verify my insurance. Why? Because they assumed I had used my one free appointment to address my eye infection and that the eye doctor would not be paid. In the end, they refused to treat me and I am unable to drive as I cannot wear contacts and the doctor would not examine me for a new eyeglass rx.
What went well
  • Office environment
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Nedra Moeller in Houston, Texas – Jan 01, 2016
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About Me

biography

Dr. Van Truong, OD is an optometrist in Houston, TX.
  • Optometry

  • Cornea & Contact Management

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Locations

Practice

Office303 Memorial City Ste 628 Houston, TX 77024
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