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Vivian Torres, LCSW

Vivian Torres, LCSW

Psychotherapy

Vivian Torres, LCSW is a psychotherapist in Pleasant Hill, CA. She is accepting new patients and telehealth appointments.

3.8 Star Rating
Based on 20 reviews 3.8 Star Rating (20 reviews)

Practice

91 Gregory Ln Ste 19 Pleasant Hill, CA 94523
Telehealth available

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Vivian Torres' Reviews

Likelihood to recommend Vivian Torres

3.8
20 ratings, 14 with a written review
5 star
70%
70%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
30%
30%

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Believe the 1 star reviews, she wasted so much time during sessions and was more interested in getting paid than actually helping. My employer's benefits plan only supported 3 sessions and she insulted me after she realized we weren't coming back after those 3 were done, so no more milking us.
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
FC23 – Apr 18, 2023
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The best therapist for my anxiety and trauma
Vivian has supported me through so much — anxiety, family stress, trauma, you name it. She doesn’t just listen, she offers helpful and actionable solutions. I’d recommend her to anyone. I’ve found our processing work through EMDR especially healing and transformative.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
NK – Jul 21, 2022
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Vivian was kind, professional and very good at diagnosing and treating my depression and anxiety. I would recommend her without any doubt.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Vivian R Torres – Apr 28, 2020
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I have meet with Vivian for family and work issues and I can't express enough how GREAT she is to work with. Outstanding listerner and very personable. I highly recommend her!
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Mar 20, 2019
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Never kept me waiting like other providers. She is smart, caring and very effective as a therapist. Highly recommend her services.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Maryann in Walnut creek, CA – Mar 04, 2019
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I've been delighted with Vivian and the help she has provided. I've worked with her on past issues as well as current. She is always professional, thoughtful, and insightful. I find her very knowledgeable and caring. I recommend her to friends and family all the time.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Alice in Concord, CA – Mar 02, 2019
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Vivian Torres has been a game changer in a therapist in helping me find the tools and confidence in growing spiritually and emotionally. The differences Vivian has helped me develop not only as a person, but even more importantly as a parent, are unmeasurable. Her influence has been significant and I could not be more grateful for finding the EMDR form of therapy.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
JSoliman in Walnut Creek, CA – Feb 27, 2019
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Vivian has been very helpful. I’m a 30 something guy with some marriage and parent issues. She’s helped me out by giving me a clear head to speak to and to get opinions from. She also is good at articulating and explaining rationally what is really going on between me and my family since heated emotions often block my brain from being rational. I highly recommend her and appreciate her help.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Walnut Creek, CA – Dec 20, 2018
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The only thing I can say about Vivian is .Where did you get your lisence?.Extremely respectful and her unwillingness to listen is unbelievable. I will not recommend her at all.
What went well
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
CA – Dec 01, 2018
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Vivian is an excellent therapist to gave me great help, much beyond other therapists in the past. She is very kind, patient, and insightful.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Walnut Creek – Nov 28, 2018
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Vivian has been very helpful these last few years. She listens closely to both my husband and I and guides us though difficult communication issues with humor and incite. I would recommend her highly.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Appointment wasn't rushed
  • Wait times
What could be improved
No results
Helpful
Sharon – Jul 20, 2018
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I would not recommend Vivian. I saw her weekly for 3 months and got zero benefit from her, all she wanted was for me to talk and talk. She offered no interventions whatsoever. It was a complete waste of time & money! Worst therapist I have ever! been to.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
5 others found this helpful
Helpful
Feb 03, 2018
Clearly this person has serious anger issues. Not... Read More
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Vivian was amazing in how she understood just what I needed to relieve my depression and anxiety. The EMDR therapy she provided really made a difference after just a few weeks of treatment. Next I am going back to see her for help with Smoking Cessation.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Daniel Wallace in Pleasant Hill, CA – Mar 31, 2016
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Wonderful listener and Quick Results after may years of seeing other therapists. Really felt like she understood me and knew what to do to help me with my depression and anxiety.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Phyllis in Martinez, CA – Feb 11, 2016
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About Me

care philosophy

My goal is to help clients experience relief from emotional pain and stress in order to realize their full potential as individuals and as a family.

biography

I am a dedicated psychotherapist with over 25 yrs of service in the mental health field. A graduate of UCLA I have 2 Masters Degrees and started my career at the Los Angeles Department of Mental Health where I headed several programs. These included...read more
  • Psychotherapy

  • Jfk University For Emdr Therapy

    2012
  • U.c.l.a.

    Undergraduate School, 1988
  • Rutgers University

    Undergraduate School, 1979
  • Rutgers University College Of Arts And Sciences

    Undergraduate School, 1979
  • School Of Nursing

    Undergraduate School, 1979
  • M.a. From Loyola Marymount

  • English

  • Spanish

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Locations

Practice

Office91 Gregory Ln Ste 19 Pleasant Hill, CA 94523
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