Dr. Vivienne Kong, OD
Optometry
Dr. Vivienne Kong, OD is an optometrist in Chelmsford, MA. She is accepting new patients.
2.3 Star Rating
Based on 3 reviews 2.3 Star Rating (3 reviews)
Practice
19 Village Sq Chelmsford, MA 01824Compare Dr. Vivienne Kong, OD with other Optometrists near you
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Dr. Kong's Reviews
Likelihood to recommend Dr. Kong
2.3
3 ratings, 2 with a written review
| 5 star | 33% | 33% |
| 4 star | 0% | 0% |
| 3 star | 0% | 0% |
| 2 star | 0% | 0% |
| 1 star | 67% | 67% |
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It looks like she may need to get re-certified, especially considering she gave me, my mom, and a friend the wrong perscription! Total waste of time, especially considering her assistant checked my eyes. Now I have to find another doctor and get a new prescription.
What went well
- Staff friendliness
- Wait times
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Appointment was rushed
- Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Alisha in Chelmsford – Jun 19, 2018
Post a ResponseAre you Dr. Kong?
You don't see Dr. Kong much and get the prescription from the assistant. The assistant will dialate your pupils and Dr. Kong will assume the Rx is correct even though you tell her it feels likes your eyes are pulling. She lowered the Rx slightly when writing the prescription without doing an actual exam. She basically told me to try various over the counter reading glasses without giving me an accurate Rx. This was a waste of my time and money.
What went well
- Wait times
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
4 others found this helpful
Helpful
Jun 16, 2017
Post a ResponseAre you Dr. Kong?
Leave a review
How was your experience with Dr. Kong?Overall Patient Satisfaction
3responses
Likelihood of recommending Dr. Kong to family and friends is 2.3333333 out of 5
About Me
biography
Dr. Vivienne Kong, OD is an optometrist in Chelmsford, MA. She is accepting new patients.Optometry
Focus on Graves' Disease
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Locations
Practice
Practice
- Call
- Fax
- Hours
- Mon: 8:00am - 5:00pm
- Tue: 8:00am - 5:00pm
- Wed: 8:00am - 5:00pm
- Thu: 8:00am - 5:00pm
- Fri: 8:00am - 5:00pm
- Directions