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Wenwen Gong

Wenwen Gong

Optometry

Wenwen Gong is an optometrist in Mohegan Lake, NY.

2 Star Rating
Based on 1 review 2 Star Rating (1 review)

Practice

3145 E Main St Mohegan Lake, NY 10547
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Wenwen Gong's Reviews

Likelihood to recommend Wenwen Gong

2.0
1 rating, 1 with written review
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Strangest exam I've had in 36 years.
I just had an appointment with Dr. Gong two days ago. She didn't listen at all, asking me the same questions over and over again (for example, she kept asking what my vision out of 20 was...at least 4 times, after I told her I didn't know). She also kept asking to see my prescription; I mean, maybe write it down after the second time if you can't remember it? It was very odd. She also said, out of nowhere, 'Your eyes are weird.' She insisted strabismus, which I was diagnosed with as a small child, is being cross-eyed, which I definitely am not; I double checked the definition and she is absolutely wrong. I find it very odd that an optometrist doesn't know basic definitions of common eye concerns. She also told me that the prescription she was giving me was 'as good as [she] can do' and when I told her I still couldn't see and in fact was seeing worse with her prescription, she insisted I was wrong and was seeing better. The whole thing was absolutely bizarre.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
Nov 04, 2023
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About Me

biography

Wenwen Gong is an optometrist in Mohegan Lake, NY.
  • Optometry

Locations

Practice

Rite Aid of New York3145 E Main St Mohegan Lake, NY 10547
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