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Dr. Amy Stgermain, DMD

Dr. Amy Stgermain, DMD

Dentistry

Dr. Amy Stgermain, DMD is a dentistry practitioner in East Longmeadow, MA. She is accepting new patients.

4.1 Star Rating
Based on 12 reviews 4.1 Star Rating (12 reviews)

Practice

10 Pleasant St East Longmeadow, MA 01028
(413) 525-0955

At a Glance

  • Explains Conditions Well
    Patients said this doctor explains conditions well. • See reviews
  • Low Wait Times
    Patients are usually seen in 10 minutes or less.
  • Trustworthy
    Patients said this doctor is trustworthy. • See reviews
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Dr. Stgermain's Reviews

Likelihood to recommend Dr. Stgermain

4.1
12 ratings, 5 with a written review
5 star
75%
75%
4 star
0%
0%
3 star
0%
0%
2 star
8%
8%
1 star
17%
17%

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Love, love, love Dr.St.Germain! For years I had been nervous about going to the dentist but after visiting her office I can finally say it's not a chore to visit the dentist. She makes you comfortable and is especially great with my children. I also like that they are through something you don't always get these days. Didn't love the old office manager but glad to see they have a new one who is super friendly and helpful!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 27, 2016
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Omg! I can't say enough about how wonderful the staff is at Dr. Amy and Dr. Katz's office. From the the very first phone call, to their welcoming the first appointment, they have always made me feel welcome and so upfront with not only what was planned but, the costs involved. Dr. Amy and Dr. Katz thoroughly explain treatment and made sure I knew all my options and the costs and let ME make the decisions toward treatment. They are so professional yet fun. Rare find!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Maria G. in Palmer, MA – Apr 27, 2016
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Unethical and unprofessional! Recently, my wife had a cleaning done here. They sent me a bill for 400 dollars four months after my wife had already paid the estimated charges. When I called to dispute the charges, the office manager was rude and hung up on me.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Apr 21, 2016
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Don?t go here if you need an affordable dentist with honest billing practices! I scheduled my first appointment for a basic cleaning, which they assured me was possible. While in the dentist chair, they told me it was just not possible without first having a massive amount of x-rays and a 2-hour exam. They suggested all was covered by my insurance. Months later they surprised me with a bill of $392!
What went well
No results
What could be improved
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
Helpful
Emma in East Longmeadow, MA – Apr 20, 2016
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The most pleasant dental experience!!! Highly recommend Dr Amy!! Professional quality patient care. Referring all my family members & friends.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jim in Hampden mass 01036 – Nov 07, 2015
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Know Before You Go

About Me

biography

Dr. Amy Stgermain, DMD is a dentistry practitioner in East Longmeadow, MA. She is accepting new patients.

  • Dentistry

  • University Of Connecticut / School Of Dental Medicine

    Medical School

Healthgrades Tips for Getting the Best Dental Care

Locations

Practice

Amy G. St. Germain DMD PC10 Pleasant St East Longmeadow, MA 01028
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