Dr. Ana Machado, DDS

Both my wife and I have been under Dr. Machado’s care for almost two years. My wife had not been taking care of her teeth prior to that time, so needed several fillings and crowns. I’ve needed two crowns during that time. We both have found Dr Machado to be a very kind and knowledgeable dentist, and have been completely satisfied with her work and with her staff. They communicate well, explaining treatment options, adjusting appointments as needed, doing their best to be sure we were as comfortable as possible during procedures. Dr. Machado does encourage her patients to have the most comprehensive treatments: bridges, implants, etc., but that is understandable: her goal is to restore near perfect dental looks and function. I highly recommend her practice.

This dental practice was nothing but bad news and I would never go back. Yes, they have friendly staff and top of line equipment but that's where the positive experience ends. I needed a crown replaced and under Dr. Machado's care, I had to return 5 times to finally get my permanent crown. Over and over again, did the newly made crowns either arrive cracked, were cracked while being placed or simply did not fit. My temporary came off just before Christmas and noone was available to help or even answer the phone. I had to be without crown and my tooth exposed for a couple of days. Throughout all the visits, Dr. Machado's highest priority seemed to be to sign you up for the next treatment plan. More crowns, root canal, cancer test, deep cleaning, you name it, I needed it. These plans were presented under anesthesia. So was the contract where I signed for the cost, for my initial crown. I was told that they called my insurance company, presented me with the out of pocket cost and had me