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Dr. Randy Sandow, DDS

Dr. Randy Sandow, DDS

Dentistry

Dr. Randy Sandow, DDS is a dentistry practitioner in Cincinnati, OH.

3.2 Star Rating
Based on 20 reviews 3.2 Star Rating (20 reviews)

Practice

8474 Winton Rd Cincinnati, OH 45231

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Dr. Sandow's Reviews

Likelihood to recommend Dr. Sandow

3.2
20 ratings, 13 with a written review
5 star
55%
55%
4 star
0%
0%
3 star
0%
0%
2 star
5%
5%
1 star
40%
40%

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Money Hungry & Bad billing practices
Husband went to Dr Sandow as new patient. Then scheduled for filling and partial filling. Estimate never provided verbally or written. He called me into procedure room and talked to me during my husband’s entire treatment, totally ignoring my husband. Upon checking out we were told our portion was $250. When we received EOB from insurance company, our portion was only $32. We called office and Dr Sandow himself returned call and stated he did not do insurance discounts or write offs as he would not make any money. We contacted insurance company and filed grievance as this is in violation of his county with insurance company. We just wonder how many patients pay the bill and never question it?
What went well
  • Appointment scheduling
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
Helpful
Theresa – Dec 20, 2024
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Would recommend Dr. Sandow
Dr. Sandow took the time to answer my questions over the phone outside of his work hours. He did a good job with treatment and his staff was very nice.
What went well
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Linda – Jun 10, 2023
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Horrible, money hungry dentist
If I could leave 0 stars I would but I want to make sure this is seen publicly. Absolute DO NOT go to this dentist unless you want to be chastised & have 1000s of dollars to give. He only cares about money, discusses nothing but money up front & HUGE RED FLAG He wants you to pay UP FRONT & then he'll bill the insurance "later". I will say that his staff is very very kind, but he is a piece of work and is currently holding my x rays hostage & won't release them to a new dentist I'm seeing until he gets paid by the insurance. BEWARE do not go here.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Sep 23, 2022
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Amazing personality, treats you like a friend, really cares!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Cincinnati, OH – Aug 07, 2018
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Disappointed with Dr. Sandow and his lack of professionalism. I scheduled a new patient appointment for my husband and my son for 7/30/18. The Dr. immediately asked why we left our old Dentist. When he told him our dental insurance changed, that response wasn’t good enough. He was condescending and didn’t treat my husband with respect. He ended up leaving without getting his teeth cleaned. We are from Dr Lowitz on Winton and we are not used to this type of office. Unfortunate.
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
10 others found this helpful
Helpful
Horrible – Jul 31, 2018
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Recommend Dr. Sandow.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Patient in Cincinnati, OH – Jul 24, 2018
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Great dentist!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Cincinnati, OH – Jul 30, 2017
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I have gone to Dr.Sandow for many years now. He has done fillings and the occasional big job as I take good care of my teeth. Last month I needed a crown. I was nervous and I knew crowns were very costly. Randy did a great crown and was very gentle because I was scared. He even gave me a great deal so I got my money's worth. Definitely recommend Dr.Sandow especially if you can't afford big jobs on your teeth and/or are scared.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 others found this helpful
Helpful
Bertha Teitelbaum in Cincinnati,Ohio – Oct 26, 2016
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Greatest dentist around! Dr.Sandow and his staff are very kind and I have never seen such a clean office. Randy has brand new floors and window blinds. Dr.Sandow treats his patients like family and he truely cares for you. Definitely recommend Dr.Sandow.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Clara Seltzer in Cincinnati,Ohio – Oct 26, 2016
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Love Randy. I cannot recommend this dentist enough. Ever since I was young I was afraid until I finally went. Randy made me feel comfortable and like I was safe and he is very gentle and hardworking. My teeth look and feel great! Thanks Dr.Sandow and staff.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Hilda Knoll in Cincinnati,OH – Oct 26, 2016
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Love this guy!! Really a great guy and very understanding. Gets to the point and doesn't tip toe around people.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Jonny Holdren in Cincinnati,OH – Oct 26, 2016
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Best dentist feels like your going to see you favorite uncle every time you go get your teeth cleaned with Dr.Sandow
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Dolly F in Cincinnati – Aug 06, 2016
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I felt like I was being sold a car on a used car lot
What went well
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
11 others found this helpful
Helpful
CeCe in Cincinnati, Ohio – Nov 17, 2015
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About Me

biography

Dr. Randy Sandow, DDS is a dentistry practitioner in Cincinnati, OH.
  • Dentistry

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Locations

Practice

Family Foot & Ankle Center Inc.8474 Winton Rd Cincinnati, OH 45231
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