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Dr. Shannon Martin, DDS

Dr. Shannon Martin, DDS

Dentistry

Dr. Shannon Martin, DDS is a dentistry practitioner in Newport News, VA.

3.8 Star Rating
Based on 16 reviews 3.8 Star Rating (16 reviews)

Practice

12650 Warwick Blvd Newport News, VA 23606

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Dr. Martin's Reviews

Likelihood to recommend Dr. Martin

3.8
16 ratings, 14 with a written review
5 star
69%
69%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
31%
31%

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I highly recommend Dr. Martin. My husband and I have been going to her for five years, and now she even sees my parents. My appointment with her today was for a permanent filling. I was in and out in less than an hour. She is friendly and efficient - what more do you need? The staff, hygienists, and techs have always been nice and do their jobs well.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan Elise Cannon – Mar 17, 2021
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Dr. Shannon Martin has been my dentist for almost 30 years. She has been an amazing, competent, professional that truly cares about her clients and her staff. She is also a wonderful person!
What went well
No results
What could be improved
No results
Helpful
Ben Walker – Dec 08, 2020
Thank you Ben for your glowing review! We feel so... Read More
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First visit today, I’m a person who doesn’t like going to the dentist but was made to feel very relaxed and comfortable. My dental hygienist Nicole was thoughtful and kind, she took her time with my cleaning. I think I’ve finally found a dental practice that I will stick with. Thanks Nicole and Dr Martin.
What went well
No results
What could be improved
No results
Helpful
Apr 17, 2019
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Dr Martin, Hygenists and Dental Assistants are great. The (2) women on the front desk are little to be desired. Untrustworthy, unreliable and don't follow what the Dentist says. They don't remember half the conversations they have. The only time they make a note is when 'you' cancel an appt. You are just a Bill and a payment to them.
What went well
No results
What could be improved
No results
5 others found this helpful
Helpful
Apr 02, 2019
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I visited Dr. Martin's office over a year ago for some emergency work - my NC dentist was too far away. Today I signed up as a regular patient and had a long-overdue checkup and cleaning. Trish did an exceptional job - from XRays of each tooth, to grinding away more than a year's worth of plaque. She tactfully reminded me of some of the daily cleaning routines that I had let slide. Communications are ideal - sending reminders, right up to the day, about my appointment. Even received one confirmi
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Allan in Newport News, VA – Jul 12, 2018
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During my new patient appointment today everyone was wonderful. From Taylor at the front desk, to Chris my hygienist and Dr. Martin. What a great experience! So glad to be apart of this practice!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Rebecca Foster in Mathews, VA – Jun 21, 2018
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Dr. Martin is the best dentist I’ve ever had. She has been my dentist for 5 years. Excellent examinations and very gentle while working on my teeth. Nicole cleans my teeth and does a amazing job to make my teeth look great. The staff is very warm and friendly. The office and exam room is clean. I would highly recommend Dr. Martin and her staff to everyone.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Rita Bratteng in Newport News, Va. – Apr 17, 2018
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Never had a bad experience. Great staff. This was my choice for a Dr as an adult and I am so glad I made such an amazing choice. Friendly and keep you informed of what's going on. Couldn't ask for a better doctor and staff.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Raven in Hampton,Va – Dec 06, 2017
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Dr. Martin and her entire staff have been exceptional during the three visits I have had. Polite, professional, and gentle, to add to their experience. I have transferred my wife and two daughters to her care as well after my initial and subsequent visits. I have seen more than two dozen Dentists in my 46 years and Dr. Martin and staff are among the best I have had the pleasure of seeing.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Shawn Beard in Hampton, VA – Jul 12, 2017
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Very impatient with children and teens especially those who can be nervous. Would not recommend. Also claimed I had 3 cavities, got a second opinion and in reality had none. Scam
What went well
  • Office environment
  • Appointment scheduling
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
Yorktown, VA – Mar 15, 2017
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I have been seeing Dr. Martin since 14' and have never had any problems there. The staff is very friendly and my insurance estimates are accurate more often than not, better than I can say for my previous dentists. As a military family we value good quality care and estimates being as accurate as possible as we're far from rich. We move often and will greatly miss Dr. Martin's office and her staff when we leave. Keep up the good work and integrity!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
R. Lee in Newport News, VA – Feb 07, 2017
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Extremely expensive!
What went well
No results
What could be improved
No results
5 others found this helpful
Helpful
Newport News, VA – Sep 25, 2016
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This office is negligent in providing their patients with proper estimates for dental services rendered.
What went well
No results
What could be improved
No results
7 others found this helpful
Helpful
Newport News – Jul 22, 2016
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At best, my family was overcharged for services performed. At worst, I was misled into thinking that my dental insurance covered more then it did and was not informed about the consequences of having services performed.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Wait times
What could be improved
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Norfolk, VA – Jul 12, 2016
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About Me

biography

Dr. Shannon Martin, DDS is a dentistry practitioner in Newport News, VA.
  • Dentistry

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Locations

Practice

Shannon M Martin12650 Warwick Blvd Newport News, VA 23606
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