Dyson Dermatology, PLLC

Sheena the front desk. Nayely the Medical Assistant and Shelby Colten the PA great service quality care from the Medical Staff a very thorough exam Patience and excellent professionalism

The visit was fine. What you would expect from a dermatology visit. My issue is for after my visit. I moved to another state, and since the pharmacy is a good 30 minute drive from me I submitted to have my RX transferred to a mail order pharmacy. I still had 3 refills remaining, but approval was needed to make the transfer. They didn't respond. So I called them. They said they would leave the request for my doctor. Nothing happened, so I continued to call every week for 4 weeks. Finally they told me that the doctor I saw had left, and no one else could approve it for me because they had not seen me as a patient. I wasn't asking for a new RX, I still have 3 refills remaining and I will fill them. But now I have to drive an extra 60 minutes out of my way and pay 3x more for my prescription than if they could just approve it to mail order. I think they just don't care.