Bucks ENT and Associates

I scheduled an appointment for my 13-year-old daughter on a Thursday afternoon. After waiting over an hour past our appointment time, she was finally seen. During the visit, my wife was informed that our daughter needed an in-office procedure, and we were assured someone would call the next day, Friday, to schedule it. However, Friday and Monday passed without any follow-up. My wife left a message on Tuesday but received no call back. I then attempted to reach out myself, only to be forwarded to the scheduling person, which went straight to voicemail. I left a detailed message but, as expected, no one called back.This medical group’s communication is virtually non-existent. Their lack of follow-through and disregard for their patients’ time and health is deeply frustrating. I strongly recommend avoiding this practice and finding a provider who values their patients and communicates effectively.