Practice

March, 2024: This practice offers the fast food approach to healthcare - get em in and get em out. When you are awake enough from the procedure to move, a nurse will hand you your clothes and a written summary of the procedure. It will be up to you to decipher. Prior to the procedure, if you have questions, good luck getting a timely call back. If their one size fits all approach doesn't somehow work well for you, you will encounter an attitude of indifference. This current experience was very different than the one experienced 5 years ago. In the future, I will be opting for a more individualized plan of care with feedback post procedure and a staff who seems to care about their patients.

My visit to Charleston GI in Summerville, SC was outstanding. The facilities are modern, clean and well appointed. The experience was much superior to previous visits to a hospital venue. The room was clean, met all COVID protocols, and was fully equipped. The staff was very professional, efficient, and caring. The procedure was excellent and accomplished on time. This was my seventh procedure for colonoscopy, my first with Charleston GI, my previous physician had retired. This was a very good experience. Dr. Lawrence and the entire staff were great.