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Ascension Sacred Heart Pensacola

Ascension Sacred Heart Pensacola is a medical facility located in Pensacola, FL. This hospital has been recognized for Patient Safety Excellence Award™, America’s 100 Best Hospitals for Orthopedic Surgery Award™, and more.

72%

Patient Experience Rating

7% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™

Patient Safety Excellence Award™ (2025, 2024, 2023)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Orthopedic Surgery Award™

America’s 100 Best Hospitals for Orthopedic Surgery Award™ (2025)

Superior clinical outcomes in back and neck surgery, spinal fusion, hip fracture treatment, hip replacement, and total knee replacement

Cranial Neurosurgery Excellence Award™

Cranial Neurosurgery Excellence Award™ (2025, 2024)

Superior clinical outcomes in cranial neurosurgery

Joint Replacement Excellence Award™

Joint Replacement Excellence Award™ (2023)

Superior clinical outcomes in knee and hip replacement

Labor and Delivery Excellence Award™

Labor and Delivery Excellence Award™ (2023, 2022)

Superior clinical care of women during and after childbirth

Orthopedic Surgery Excellence Award™

Orthopedic Surgery Excellence Award™ (2023)

Superior clinical outcomes in back and neck surgery, spinal fusion, hip fracture treatment, hip replacement, and total knee replacement

Pulmonary Care Excellence Award™

Pulmonary Care Excellence Award™ (2023)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

3 ratings were better than expected

9 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Appendectomy

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Bariatric Surgery

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Defibrillator Procedures

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Artery Bypass Graft (CABG) Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Valve Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Bowel Obstruction

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hysterectomy

In Hospital

As Expected

Gynecologic Procedures

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Vaginal Delivery

In Hospital

Better than Expected

C-Section Delivery

In Hospital

Better than Expected

Specialty Excellence Awards

Labor and Delivery Excellence Award™

Labor and Delivery Excellence Award™

2023, 2022

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Cranial Neurosurgery

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Stroke

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Specialty Excellence Awards

Cranial Neurosurgery Excellence Award™

Cranial Neurosurgery Excellence Award™

2025, 2024

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Replacement

In Hospital

As Expected

Total Knee Replacement

In Hospital

As Expected

Hip Fracture Treatment

In Hospital

Better than Expected

Specialty Excellence Awards

America’s 100 Best Hospitals for Orthopedic Surgery Award™

America’s 100 Best Hospitals for Orthopedic Surgery Award™

2025

Orthopedic Surgery Excellence Award™

Orthopedic Surgery Excellence Award™

2023

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

Worse than Expected

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

As Expected

Outpatient Rotator Cuff Repair

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Benign Prostatic Hyperplasia

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Prostate Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Specialty Excellence Awards

Pulmonary Care Excellence Award™

Pulmonary Care Excellence Award™

2023

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

As Expected

Back and Neck Surgeries (without Spinal Fusion)

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Abdominal Aortic Aneurysm Repair

In Hospital

Better than Expected

Carotid Procedures

In Hospital

As Expected

Peripheral Vascular Bypass

In Hospital

Better than Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
67%

Patients who gave a rating of 9 or 10

1% higher than the national average

72%

Would definitely recommend

7% higher than the national average

Ascension Sacred Heart Pensacola

National Average

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%50%47%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%76%76%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%60%58%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%60%57%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%74%75%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%85%84%

Ascension Sacred Heart Pensacola

National Average

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%62%67%

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%57%55%

Providers

Provider Reviews

Toxic, rude, inhumane, no help-only harm, makes it his personal mission to discharge patients while still needing care. 2nd Medicare complaint in 1 year.

May 05 2025

Review for Dr. Norman

Dr Blay is very thorough, takes time with me and answers all my questions. I highly recommend him.

May 05 2025

Review for Dr. Blay

For many years, my primary care doctor had been at the Navy Hospital. When I became eligible for Medicare, I was forced to transition to a civilian doctor. I read Dr. Moumita Biswas’ bio and I quickly found out that she is amazing and listens to her patients. I follow all of her recommendations....

May 04 2025

Review for Dr. Biswas

Dr. Robins is always thorough and caring. You may not like what he has to say, but he is honest and cares for his patients. He is always up to date on his patient’s medical history.

May 04 2025

Review for Dr. Robins

Dr. Snow is a wonderful Doctor. She has always been there for me and adressed whatever illness l had during my visits. l have many family members that feel the same about the care they have gotten also.Such a caring and concerned Doctor.

May 04 2025

Review for Dr. Snow

Location

Ascension Sacred Heart Pensacola

5151 N 9th Ave, Pensacola FL 32504

CallDirections

(850) 416-7000

Frequently Asked Questions

Where is Ascension Sacred Heart Pensacola located?

Ascension Sacred Heart Pensacola is located at 5151 N 9th Ave, Pensacola, FL 32504. Find other locations and directions on Healthgrades.

Has Ascension Sacred Heart Pensacola won any recent awards from Healthgrades?

Yes, Ascension Sacred Heart Pensacola has been awarded with Patient Safety Excellence Award™, America’s 100 Best Hospitals for Orthopedic Surgery Award™, Cranial Neurosurgery Excellence Award™, and 4 more in the past two years.

Is Ascension Sacred Heart Pensacola highly rated with patients?

67% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Ascension Sacred Heart Pensacola score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at Ascension Sacred Heart Pensacola?

Phone number, appointment information, and directions can be found on Healthgrades Ascension Sacred Heart Pensacola profile..

How does Ascension Sacred Heart Pensacola rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

5151 N 9th Ave

Pensacola, FL 32504

Directions

(850) 416-7000