Banner Thunderbird Medical Center
Banner Thunderbird Medical Center is a medical facility located in Glendale, AZ. This hospital has been recognized for America's 100 Best Hospitals Award™, America's 250 Best Hospitals Award™, and more.
Patient Experience Rating
1% lower than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
America's 100 Best Hospitals Award™ (2024, 2023)
Top 2% in the nation for consistently delivering clinical quality year over year
America's 250 Best Hospitals Award™ (2024, 2023)
Top 5% in the nation for consistently delivering clinical quality
Specialty Clinical Quality Awards
America’s 100 Best Hospitals for Stroke Care Award™ (2025)
Superior clinical outcomes in the care and treatment of stroke
Neurosciences Excellence Award™ (2025)
Superior clinical outcomes in stroke care and cranial neurosurgery
America’s 100 Best Hospitals for Pulmonary Care Award™ (2024, 2023)
Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia
Critical Care Excellence Award™ (2024)
Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies
Stroke Care Excellence Award™ (2024)
Superior clinical outcomes in the care and treatment of stroke
America’s 100 Best Hospitals for Critical Care Award™ (2023)
Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies
Hospital Quality
Clinical Ratings
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Complication Based Ratings
Defibrillator Procedures
In Hospital
Pacemaker Procedures
In Hospital
Mortality Based Ratings
Coronary Interventional Procedures (Inpatient)
Mortality In-Hospital
Mortality within 30 days
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Valve Surgery
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Coronary Artery Bypass Graft (CABG) Surgery
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Critical Care Excellence Award™
2024
America’s 100 Best Hospitals for Critical Care Award™
2023
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Cranial Neurosurgery
Mortality In-Hospital
Mortality within 30 days
Stroke
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Neurosciences Excellence Award™
2025
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Complication Based Ratings
Outpatient Total Knee Replacement
In Hospital
Outpatient Back and Neck Surgery (except Spinal Fusion)
In Hospital
Outpatient Total Hip Replacement
In Hospital
Complication Based Ratings
Outpatient Benign Prostatic Hyperplasia
In Hospital
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
America’s 100 Best Hospitals for Pulmonary Care Award™
2024, 2023
Complication Based Ratings
Back and Neck Surgeries (without Spinal Fusion)
In Hospital
Spinal Fusion
In Hospital
Complication Based Ratings
Abdominal Aortic Aneurysm Repair
In Hospital
Carotid Procedures
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceBanner Thunderbird Medical Center
National Average
Discharge Information
Percent of patients who said they were given information about recovering at home
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Banner Thunderbird Medical Center
National Average
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Providers
Provider Reviews
May 02 2025
Review for Dr. Alt
His honesty and saying what he was doing.He is a surgeon as he describes himself
May 02 2025
Review for Dr. Kumar
As a senior and being a retired OBGYN, RN, I was thoroughly impressed with the care that she provided to me. She not only was empathic, kind, gentle, and understanding, but also took the time to use drawings and apply current evidence based research to address issues that I had with possible...
May 02 2025
Review for Dr. Kinsler
Doctor Choi diagnosed and treated my father’s RCC and found an appropriate clinical study when it was necessary. Dr Choi has excellent bedside manner and is a caring, compassionate provider. My father is currently a 7 year survivor. I am now a patient.
May 02 2025
Review for Dr. Choi
She lisrens well to any concerns. No question is too odd. Her professionalism and bedside manner are wonderful
May 02 2025
Review for Dr. Forstner-Barthell
Location
Banner Thunderbird Medical Center
Frequently Asked Questions
Where is Banner Thunderbird Medical Center located?
Banner Thunderbird Medical Center is located at 5555 W Thunderbird Rd, Glendale, AZ 85306. Find other locations and directions on Healthgrades.
Has Banner Thunderbird Medical Center won any recent awards from Healthgrades?
Yes, Banner Thunderbird Medical Center has been awarded with America's 100 Best Hospitals Award™, America's 250 Best Hospitals Award™, America’s 100 Best Hospitals for Stroke Care Award™, and 5 more in the past two years.
Is Banner Thunderbird Medical Center highly rated with patients?
64% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Banner Thunderbird Medical Center score well in safety ratings?
Healthgrades tracks outcome ratings for 12 hospital services. View more details here.
How do I get in at Banner Thunderbird Medical Center?
Phone number, appointment information, and directions can be found on Healthgrades Banner Thunderbird Medical Center profile..
How does Banner Thunderbird Medical Center rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
She was very good. Listened and recommended a Dr that could do the procedure.