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Baptist Health Fort Smith

Baptist Health Fort Smith is a medical facility located in Fort Smith, AR. This hospital has been recognized for Outpatient Prostate Care Excellence Award™.

62%

Patient Experience Rating

3% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Outpatient Prostate Care Excellence Award™

Outpatient Prostate Care Excellence Award™ (2025)

Superior clinical outcomes in outpatient benign prostatic hyperplasia treatments

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

3 ratings were worse than expected

  • Accidental cut, puncture, perforation or hemorrhage during medical care
  • Pressure sores or bed sores acquired in the hospital
  • Breakdown of abdominal incision site

3 ratings were better than expected

6 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Artery Bypass Graft (CABG) Surgery

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Heart Attack

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Sepsis

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Cranial Neurosurgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

As Expected

Outpatient Rotator Cuff Repair

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Outpatient Total Hip Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Benign Prostatic Hyperplasia

In Hospital

As Expected

Specialty Excellence Awards

Outpatient Prostate Care Excellence Award™

Outpatient Prostate Care Excellence Award™

2025

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Carotid Procedures

In Hospital

As Expected

Abdominal Aortic Aneurysm Repair

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
59%

Patients who gave a rating of 9 or 10

7% lower than the national average

62%

Would definitely recommend

3% lower than the national average

Baptist Health Fort Smith

National Average

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%52%57%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%72%75%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%72%76%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%82%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%56%58%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%40%47%

Baptist Health Fort Smith

National Average

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%52%67%

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%53%55%

Providers

Provider Reviews

I've been going to see Dr Kantola for many years. I have wanted to leave repeatedly because he AND his nurse are rude, arrogant, condescending and downright unfriendly. His front staff isn't much better. I have even asked friends and family to go with me to my appointments in the hopes that he...

Apr 30 2025

Review for Dr. Kantola Jr

Dr Wright and his staff have been very professional on every visit. I had an appointment yesterday. I had been to other Doctors who couldn’t pin point the pain in my foot. After Dr Wright saw me he diagnosed the problem quickly. Within minutes the pain was gone. Highly recommend Dr Wright

Apr 25 2025

Review for Dr. Wright

Dr. Webster was very knowledgeable and explained the procedure thoroughly. On follow up took time to ask and answer questions. Showed images and explained before and after procedure.

Apr 18 2025

Review for Dr. Webster

Dr. Mortensen is professional, knowledgeable and kind. He gave me a plan to follow and I did what he told me and because of his direction I was able to avoid Achilles tendon surgery. It was a long recovery in a boot and then a shoe with lifts but it worked and I’m so grateful for his knowledge! I...

Apr 16 2025

Review for Dr. Mortensen

He doesn't care about patients at all. Only his public image.

Apr 09 2025

Review for Dr. Clardy

Location

Baptist Health Fort Smith

1001 Towson Ave, Fort Smith AR 72901

CallDirections

(479) 441-4000

Frequently Asked Questions

Where is Baptist Health Fort Smith located?

Baptist Health Fort Smith is located at 1001 Towson Ave, Fort Smith, AR 72901. Find other locations and directions on Healthgrades.

Has Baptist Health Fort Smith won any recent awards from Healthgrades?

Yes, Baptist Health Fort Smith has been awarded with Outpatient Prostate Care Excellence Award™ in the past two years.

Is Baptist Health Fort Smith highly rated with patients?

62% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Baptist Health Fort Smith score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at Baptist Health Fort Smith?

Phone number, appointment information, and directions can be found on Healthgrades Baptist Health Fort Smith profile..

How does Baptist Health Fort Smith rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

1001 Towson Ave

Fort Smith, AR 72901

Directions

(479) 441-4000