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Glens Falls Hospital

Glens Falls Hospital is a medical facility located in Glens Falls, NY. This hospital has been recognized for Outpatient Prostate Care Excellence Award™.

61%

Patient Experience Rating

4% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Outpatient Prostate Care Excellence Award™

Outpatient Prostate Care Excellence Award™ (2025)

Superior clinical outcomes in outpatient benign prostatic hyperplasia treatments

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

  • Pressure sores or bed sores acquired in the hospital
  • In-Hospital Fall Associated Fracture Rate

1 rating was better than expected

8 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Appendectomy

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Heart Attack

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Colorectal Surgeries

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

C-Section Delivery

In Hospital

Better than Expected

Vaginal Delivery

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Knee Replacement

In Hospital

As Expected

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Rotator Cuff Repair

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Benign Prostatic Hyperplasia

In Hospital

As Expected

Specialty Excellence Awards

Outpatient Prostate Care Excellence Award™

Outpatient Prostate Care Excellence Award™

2025

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Pneumonia

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Peripheral Vascular Bypass

In Hospital

Better than Expected

Carotid Procedures

In Hospital

As Expected

Abdominal Aortic Aneurysm Repair

In Hospital

Better than Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
65%

Patients who gave a rating of 9 or 10

1% lower than the national average

61%

Would definitely recommend

4% lower than the national average

Glens Falls Hospital

National Average

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%79%75%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%47%47%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%84%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%64%58%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%80%76%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%60%57%

Glens Falls Hospital

National Average

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%64%67%

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%46%55%

Providers

Provider Reviews

Dr. Stein explained his rationale for why he recommended one procedure over another in such a way that I was able to make an informed decision about surgery. He put me at ease and answered all my questions.

May 03 2025

Review for Dr. Stein

My recent morning consult was 135 minutes start to finish. Time with the doctor and his techs was no more than 25 minutes. It was the same 13 years prior with Dr Fletcher and a completely different staff in a different location. Coincidence perhaps, but I will avoid returning for this reason alone.

May 03 2025

Review for Dr. Fletcher

She makes decisions without talking with the patient. She feels she smarter than the people who she treating because she has a license. Even when the patient is a well educated licensed professional themselves. Fine another doctor if you want the best care possible.

May 02 2025

Review for Dr. Abisror

Dr. Fletcher has been my Orthopedist for decades for a few simple reasons.. he's knowledgeable, highly qualified & most importantly.. dedicated to you as his patient. Over the years he's become more than an Orthopedist.. he's become a friend.

May 02 2025

Review for Dr. Fletcher

I have never had a doctor that cares about me, like I am part of her family. She is wonderful to me. I hope she never leaves this location.

May 01 2025

Review for Dr. Bhoiwala

Location

Glens Falls Hospital

100 Park St, Glens Falls NY 12801

CallDirections

(518) 926-1000

Frequently Asked Questions

Where is Glens Falls Hospital located?

Glens Falls Hospital is located at 100 Park St, Glens Falls, NY 12801. Find other locations and directions on Healthgrades.

Has Glens Falls Hospital won any recent awards from Healthgrades?

Yes, Glens Falls Hospital has been awarded with Outpatient Prostate Care Excellence Award™ in the past two years.

Is Glens Falls Hospital highly rated with patients?

65% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Glens Falls Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 11 hospital services. View more details here.

How do I get in at Glens Falls Hospital?

Phone number, appointment information, and directions can be found on Healthgrades Glens Falls Hospital profile..

How does Glens Falls Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

100 Park St

Glens Falls, NY 12801

Directions

(518) 926-1000