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HCA Florida Palms West Hospital

HCA Florida Palms West Hospital is a medical facility located in Loxahatchee, FL. This hospital has been recognized for Patient Safety Excellence Award™, America’s 100 Best Hospitals for Prostate Surgery Award™, and more.

58%

Patient Experience Rating

7% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™

Patient Safety Excellence Award™ (2025, 2024)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Prostate Surgery Award™

America’s 100 Best Hospitals for Prostate Surgery Award™ (2025, 2024)

Superior clinical outcomes in prostate removal surgery and transurethral resection of the prostate

Gynecologic Surgery Excellence Award™

Gynecologic Surgery Excellence Award™ (2021)

Superior clinical outcomes in gynecological surgery

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Respiratory failure following surgery

3 ratings were better than expected

8 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Appendectomy

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Sepsis

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Bowel Obstruction

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gynecologic Procedures

In Hospital

As Expected

Hysterectomy

In Hospital

Better than Expected

Specialty Excellence Awards

Gynecologic Surgery Excellence Award™

Gynecologic Surgery Excellence Award™

2021

Complication Based Ratings

Procedure/ConditionIn Hospital

Vaginal Delivery

In Hospital

Better than Expected

C-Section Delivery

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Total Knee Replacement

In Hospital

As Expected

Hip Replacement

In Hospital

As Expected

Hip Fracture Treatment

In Hospital

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Prostate Removal Surgery

In Hospital

Better than Expected

Specialty Excellence Awards

America’s 100 Best Hospitals for Prostate Surgery Award™

America’s 100 Best Hospitals for Prostate Surgery Award™

2025, 2024

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
57%

Patients who gave a rating of 9 or 10

9% lower than the national average

58%

Would definitely recommend

7% lower than the national average

HCA Florida Palms West Hospital

National Average

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%78%84%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%65%76%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%51%58%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%68%75%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%41%47%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%45%57%

HCA Florida Palms West Hospital

National Average

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%72%67%

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%45%55%

Providers

Provider Reviews

He was very knowledgeable and friendly. He took very good care of my daughter when she broke her toe.

May 03 2025

Review for Dr. Waeltz

Started to see Dr, Edwin Maldonado in 2017, than again in 2024 as previously there were no issues. But now it has become the worst medical office personnel I have ever seen. No complaints about the doctor or his care but the office employees are completely incompetent and basically think you are...

Mark May 02 2025

Review for Dr. Maldonado

Dr. Lima was very concerned about my condition. Discussed all potential treatments, both pro and con. Not only treatments, but what to expect after shoulder surgery. He has an excellent “bedside” manner. Made me feel very comfortable.

May 02 2025

Review for Dr. Lopes De Lima

If you want to leave your child in the greatest hands, Dr. Ruchi Amin is the best person for the job. She did a surgery on my two year-old and I have never felt more comfortable. To leave your child with someone else is a big deal and Doctor Ruchi Amin Kept us up-to-date with the surgery And we are...

May 02 2025

Review for Dr. Amin

Dr. Chung has a calming presence. She listens intently and gives helpful advice.

May 02 2025

Review for Dr. Chung

Location

HCA Florida Palms West Hospital

13001 Southern Blvd, Loxahatchee FL 33470

CallDirections

(561) 798-3300

Frequently Asked Questions

Where is HCA Florida Palms West Hospital located?

HCA Florida Palms West Hospital is located at 13001 Southern Blvd, Loxahatchee, FL 33470. Find other locations and directions on Healthgrades.

Has HCA Florida Palms West Hospital won any recent awards from Healthgrades?

Yes, HCA Florida Palms West Hospital has been awarded with Patient Safety Excellence Award™, America’s 100 Best Hospitals for Prostate Surgery Award™, and Gynecologic Surgery Excellence Award™ in the past two years.

Is HCA Florida Palms West Hospital highly rated with patients?

57% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does HCA Florida Palms West Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at HCA Florida Palms West Hospital?

Phone number, appointment information, and directions can be found on Healthgrades HCA Florida Palms West Hospital profile..

How does HCA Florida Palms West Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

13001 Southern Blvd

Loxahatchee, FL 33470

Directions

(561) 798-3300