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Holston Valley Medical Center

Holston Valley Medical Center is a medical facility located in Kingsport, TN. This hospital has been recognized for America’s 50 Best Hospitals for Vascular Surgery Award™.

58%

Patient Experience Rating

7% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

America’s 50 Best Hospitals for Vascular Surgery Award™

America’s 50 Best Hospitals for Vascular Surgery Award™ (2025, 2024, 2023)

Superior clinical outcomes in abdominal aortic aneurysm repair, carotid surgery, and peripheral vascular bypass surgery

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

3 ratings were worse than expected

  • Bloodstream infection following surgery
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest

2 ratings were better than expected

7 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Defibrillator Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Coronary Artery Bypass Graft (CABG) Surgery

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Valve Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Cranial Neurosurgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Total Knee Replacement

In Hospital

Worse than Expected

Hip Replacement

In Hospital

Worse than Expected

Hip Fracture Treatment

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Knee Replacement

In Hospital

As Expected

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Back and Neck Surgeries (without Spinal Fusion)

In Hospital

As Expected

Spinal Fusion

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Peripheral Vascular Bypass

In Hospital

Better than Expected

Carotid Procedures

In Hospital

Better than Expected

Abdominal Aortic Aneurysm Repair

In Hospital

Better than Expected

Specialty Excellence Awards

America’s 50 Best Hospitals for Vascular Surgery Award™

America’s 50 Best Hospitals for Vascular Surgery Award™

2025, 2024, 2023

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
55%

Patients who gave a rating of 9 or 10

11% lower than the national average

58%

Would definitely recommend

7% lower than the national average

Holston Valley Medical Center

National Average

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%54%57%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%53%58%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%46%47%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%71%75%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%86%84%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%74%76%

Holston Valley Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%51%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%56%67%

Providers

Provider Reviews

I had such a great experience with my knee replacement, I have scheduled my second!I Love Dr Price and Dr Carroll.. they are amazing!The team from the check-in to check -out are fantasticPT staff are also super.I recommend these folks to everyone.

May 01 2025

Review for Dr. Price

The staff has always been professional and courteous. Dr Kleinman is the best. Always willing to answer any questions you have and explains everything throughly. He preformed surgery on my eye with excellent results. The offfice called checking on me and he has followed up regularly. I have seen Dr...

Apr 25 2025

Review for Dr. Kleinman

Consultation yesterday with Dr. Bailey. He and his staff were top of the line. He made me feel at ease from moment to one. He sat face to face with me.. not staring at a laptop...me.. so He saw me. He talked to me. I was highly impressed!

Angie Davis Apr 25 2025

Review for Dr. Bailey Jr

Dr. Kramer was amazing! I had a serious issue that he diagnosed and repaired with outstanding results. He is a very knowledgeable and experienced doctor!!!

Apr 25 2025

Review for Dr. Kramer

I hesitated to get a primary physician after my husband (who has diabetes) had a very bad experience with a physician, when we first moved here in 2018. She was a new doctor and the only one available for new patients. Anyway, I needed a physician after being here 5 years and Dr. Louthan was...

Apr 25 2025

Review for Dr. Louthan

Location

Holston Valley Medical Center

130 W Ravine Rd, Kingsport TN 37660

CallDirections

(423) 224-4000

Frequently Asked Questions

Where is Holston Valley Medical Center located?

Holston Valley Medical Center is located at 130 W Ravine Rd, Kingsport, TN 37660. Find other locations and directions on Healthgrades.

Has Holston Valley Medical Center won any recent awards from Healthgrades?

Yes, Holston Valley Medical Center has been awarded with America’s 50 Best Hospitals for Vascular Surgery Award™ in the past two years.

Is Holston Valley Medical Center highly rated with patients?

55% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Holston Valley Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at Holston Valley Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades Holston Valley Medical Center profile..

How does Holston Valley Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

130 W Ravine Rd

Kingsport, TN 37660

Directions

(423) 224-4000