Indianhead Medical Center
Explore care at Indianhead Medical Center in Shell Lake, WI, and compare its services, physicians, and hospital ratings on Healthgrades. Find the best healthcare options for your needs, all in one place.
Patient Experience Rating
11% higher than the national average
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceIndianhead Medical Center
National Average
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Discharge Information
Percent of patients who said they were given information about recovering at home
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Indianhead Medical Center
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Paula Jan 14 2025
Review for Dr. Crow
He seems very uninterested in his job. Bedside manner is zero, he didn't sit down or smile and was not friendly. Everything I said he would question. It's like he was intentionally trying to make me feel stupid. I'm not sure why one continues to practice when it's so clear they have no heart in it...
Davis Aug 19 2024
Review for Dr. Navarro
Listens to my concerns. Takes her time to make sure I understand everything before she leaves. Empathetic, friendly and caring.
CW Jul 07 2024
Review for Dr. Brown
Dr. Kluge has been my Cardiologist for several years. I could not be happier with treatment I have received. Very thorough in informing me about my heart health. I've had 5 'mild' heart attacks, and 10 stents placed in my heart. He's the reason I'm still here to write this review. I trust him...
David Soppeland Jan 26 2024
Review for Dr. Kluge
Indignant, aloof, disinterested. Did not even address my concerns about shoulder pain after a fall. Falsified his notes about what he had done, claiming things he absolutely did not do. Rushed me in and out in 20+ minutes, even though his nurse had warned me that first visits are often very long....
May 26 2023
Review for Dr. Navarro
Location
Indianhead Medical Center
Frequently Asked Questions
Where is Indianhead Medical Center located?
Indianhead Medical Center is located at 113 4th Ave, Shell Lake, WI 54871. Find other locations and directions on Healthgrades.
Has Indianhead Medical Center won any recent awards from Healthgrades?
No, Indianhead Medical Center has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.
Is Indianhead Medical Center highly rated with patients?
86% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Indianhead Medical Center score well in safety ratings?
Healthgrades tracks outcome ratings for 4 hospital services. View more details here.
How do I get in at Indianhead Medical Center?
Phone number, appointment information, and directions can be found on Healthgrades Indianhead Medical Center profile..
How does Indianhead Medical Center rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
I believe Dr Crow is an excellent orthopedic I have gone to him for several years now I'm getting ready to schedule a surgery and I'm sure he will put me at ease to all my concerns he has a very good bedside manner