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Memorial Hermann Northeast Hospital

Memorial Hermann Northeast Hospital is a medical facility located in Humble, TX. This hospital has been recognized for Patient Safety Excellence Award™.

61%

Patient Experience Rating

4% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™

Patient Safety Excellence Award™ (2025, 2024)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were better than expected

10 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Appendectomy

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Defibrillator Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Bowel Obstruction

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gynecologic Procedures

In Hospital

As Expected

Hysterectomy

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

C-Section Delivery

In Hospital

Better than Expected

Vaginal Delivery

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Carotid Procedures

In Hospital

Worse than Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
61%

Patients who gave a rating of 9 or 10

5% lower than the national average

61%

Would definitely recommend

4% lower than the national average

Memorial Hermann Northeast Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%71%76%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%80%84%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%50%57%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%74%75%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%51%58%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%44%47%

Memorial Hermann Northeast Hospital

National Average

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%65%67%

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%56%55%

Providers

Provider Reviews

Dr Ryan is very knowledgeable and is a very caring person. She is the best!

May 05 2025

Review for Dr. Ryan

I had an appointment scheduled on Teladoc for several days. Received multiple confirmations. Doc never showed up for appt and she ended up canceling it AFTER my scheduled time. Unprofessional! Left me hanging with health concern. Inappropriate.

May 05 2025

Review for Dr. Parikh-Casanova

I have found Dr. Castillo to very a very good Doctor. He listens to me and and is very practical on his recommendations. I have no complaints about him.

May 03 2025

Review for Dr. Castillo

Dr. Zhu and the whole staff were very professional and knowledgeable. Appointments were made and kept on time. Very good experience.

May 02 2025

Review for Dr. Zhu

Thoroughness, takes time to explain, total health concern, easy to talk to.

May 02 2025

Review for Dr. Bhama

Location

Memorial Hermann Northeast Hospital

18951 N Memorial Dr, Humble TX 77338

CallDirections

(281) 540-7700

Frequently Asked Questions

Where is Memorial Hermann Northeast Hospital located?

Memorial Hermann Northeast Hospital is located at 18951 N Memorial Dr, Humble, TX 77338. Find other locations and directions on Healthgrades.

Has Memorial Hermann Northeast Hospital won any recent awards from Healthgrades?

Yes, Memorial Hermann Northeast Hospital has been awarded with Patient Safety Excellence Award™ in the past two years.

Is Memorial Hermann Northeast Hospital highly rated with patients?

61% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Memorial Hermann Northeast Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at Memorial Hermann Northeast Hospital?

Phone number, appointment information, and directions can be found on Healthgrades Memorial Hermann Northeast Hospital profile..

How does Memorial Hermann Northeast Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

18951 N Memorial Dr

Humble, TX 77338

Directions

(281) 540-7700