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Mount St. Mary's Hospital

Explore care at Mount St. Mary's Hospital in Lewiston, NY, and compare its services, physicians, and hospital ratings on Healthgrades. Find the best healthcare options for your needs, all in one place.

58%

Patient Experience Rating

7% lower than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

11 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Appendectomy

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Vaginal Delivery

In Hospital

Worse than Expected

C-Section Delivery

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Knee Replacement

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
58%

Patients who gave a rating of 9 or 10

8% lower than the national average

58%

Would definitely recommend

7% lower than the national average

Mount St. Mary's Hospital

National Average

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%54%57%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%85%84%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%73%76%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%73%75%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%43%47%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%51%58%

Mount St. Mary's Hospital

National Average

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%60%67%

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%46%55%

Providers

Provider Reviews

Welcoming staff, effective and compassionate care, with a good treatment plan.

Apr 23 2025

Review for Dr. Montesanti

This doctor went beyond the medical textbook and show genuine care and concern compassion. Your kindness and compassion make a huge difference. I appreciate you taking the time to listen.

Apr 22 2025

Review for Dr. Schaus

He took fantastic care of my lovr, Michael DeVinney.

Kathleen Pautler Apr 20 2025

Review for Dr. Pell

Dr. Callahan is a wonderful doctor. He listened to my concerns, spent quite a long time examining my hand. He had my hand x-rayed and determined a course of treatment. Tanya his PA was very helpful and she did the initial examination. Dr. Callahan and all of his staff made me feel very comfortable....

Apr 19 2025

Review for Dr. Callahan

Dr Diallo helped delivered my son almost two years ago and let me tell you, she was AMAZING. I truly truly mean it. I was so nervous and she helped make me feel at ease with my C-section and the C-section itself went wonderfully. I highly recommend her and still think about how great she was to me...

Apr 18 2025

Review for Dr. Diallo

Location

Mount St. Mary's Hospital

5300 Military Rd, Lewiston NY 14092

CallDirections

(716) 297-4800

Frequently Asked Questions

Where is Mount St. Mary's Hospital located?

Mount St. Mary's Hospital is located at 5300 Military Rd, Lewiston, NY 14092. Find other locations and directions on Healthgrades.

Has Mount St. Mary's Hospital won any recent awards from Healthgrades?

No, Mount St. Mary's Hospital has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.

Is Mount St. Mary's Hospital highly rated with patients?

58% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Mount St. Mary's Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 11 hospital services. View more details here.

How do I get in at Mount St. Mary's Hospital?

Phone number, appointment information, and directions can be found on Healthgrades Mount St. Mary's Hospital profile..

How does Mount St. Mary's Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

5300 Military Rd

Lewiston, NY 14092

Directions

(716) 297-4800