Novant Health New Hanover Regional Medical Center
Novant Health New Hanover Regional Medical Center is a medical facility located in Wilmington, NC. This hospital has been recognized for Joint Replacement Excellence Award™, Outpatient Joint Replacement Excellence Award™, and more.
Patient Experience Rating
11% lower than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologySpecialty Clinical Quality Awards
Joint Replacement Excellence Award™ (2025, 2023)
Superior clinical outcomes in knee and hip replacement
Outpatient Joint Replacement Excellence Award™ (2025, 2023)
Superior clinical outcomes in hospital outpatient total knee and total hip replacement
Outpatient Orthopedic Surgery Excellence Award™ (2025)
Superior clinical outcomes in knee and hip replacement, back and neck surgery and rotator cuff surgery.
America’s 50 Best Hospitals for Outpatient Joint Replacement Award™ (2024)
Superior clinical outcomes in outpatient total hip replacement, and outpatient total knee replacement
America’s 50 Best Hospitals for Outpatient Orthopedic Surgery Award™ (2024)
Superior clinical outcomes in outpatient back and neck surgery, outpatient rotator cuff surgery, outpatient total hip replacement, and outpatient total knee replacement
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Pacemaker Procedures
In Hospital
Defibrillator Procedures
In Hospital
Mortality Based Ratings
Coronary Interventional Procedures (Inpatient)
Mortality In-Hospital
Mortality within 30 days
Coronary Artery Bypass Graft (CABG) Surgery
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Valve Surgery
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Cranial Neurosurgery
Mortality In-Hospital
Mortality within 30 days
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Total Knee Replacement
In Hospital
Hip Fracture Treatment
In Hospital
Hip Replacement
In Hospital
Complication Based Ratings
Outpatient Rotator Cuff Repair
In Hospital
Outpatient Back and Neck Surgery (except Spinal Fusion)
In Hospital
Outpatient Total Knee Replacement
In Hospital
Outpatient Total Hip Replacement
In Hospital
Specialty Excellence Awards
Outpatient Joint Replacement Excellence Award™
2025, 2023
Outpatient Orthopedic Surgery Excellence Award™
2025
America’s 50 Best Hospitals for Outpatient Joint Replacement Award™
2024
America’s 50 Best Hospitals for Outpatient Orthopedic Surgery Award™
2024
Complication Based Ratings
Outpatient Benign Prostatic Hyperplasia
In Hospital
Complication Based Ratings
Transurethral Prostate Resection Surgery
In Hospital
Prostate Removal Surgery
In Hospital
Mortality Based Ratings
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Back and Neck Surgeries (without Spinal Fusion)
In Hospital
Spinal Fusion
In Hospital
Complication Based Ratings
Abdominal Aortic Aneurysm Repair
In Hospital
Carotid Procedures
In Hospital
Peripheral Vascular Bypass
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceNovant Health New Hanover Regional Medical Center
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Discharge Information
Percent of patients who said they were given information about recovering at home
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Novant Health New Hanover Regional Medical Center
National Average
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Providers
Provider Reviews
May 04 2025
Review for Dr. Hines
Dr. Dart performed a BPTB autograft on my knee in March 2025. He was always highly personable and knowledgeable and does a great job of listening to your concerns and questions empathetically. I never felt rushed or pressured to move in any one direction of treatment and was very happy with both my...
May 03 2025
Review for Dr. Dart
Dr.Sauer was incredibly dismissive and rude. I have been dealing with the same issue for years and she made me feel crazy for even going in about it. No answers or suggestions and still had to pay.
May 03 2025
Review for Dr. Sauer
Listened carefully. Studied prescriptions. Made the right call for my particular issues.
May 03 2025
Review for Dr. Worriax
He reviewed my health history before coming in. He listened to my symptoms and concerns. He explained my X-Rays and gave me a treatment plan that I was very satisfied with for now. He is not one to rush for surgery which I really appreciate. I am an RN retired of 35 years. I think his approach and...
May 03 2025
Review for Dr. Hocker
Location
Novant Health New Hanover Regional Medical Center
Frequently Asked Questions
Where is Novant Health New Hanover Regional Medical Center located?
Novant Health New Hanover Regional Medical Center is located at 2131 S 17th St, Wilmington, NC 28401. Find other locations and directions on Healthgrades.
Has Novant Health New Hanover Regional Medical Center won any recent awards from Healthgrades?
Yes, Novant Health New Hanover Regional Medical Center has been awarded with Joint Replacement Excellence Award™, Outpatient Joint Replacement Excellence Award™, Outpatient Orthopedic Surgery Excellence Award™, and 2 more in the past two years.
Is Novant Health New Hanover Regional Medical Center highly rated with patients?
56% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Novant Health New Hanover Regional Medical Center score well in safety ratings?
Healthgrades tracks outcome ratings for 12 hospital services. View more details here.
How do I get in at Novant Health New Hanover Regional Medical Center?
Phone number, appointment information, and directions can be found on Healthgrades Novant Health New Hanover Regional Medical Center profile..
How does Novant Health New Hanover Regional Medical Center rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
Takes time to listen and understand. Explains and shows you exactly what the situation is and all possible outcomes and resolutions. Best first appointment!!