hospital-image
hospital-image

St Francis Medical Center

Explore care at St Francis Medical Center in Monroe, LA, and compare its services, physicians, and hospital ratings on Healthgrades. Find the best healthcare options for your needs, all in one place.

72%

Patient Experience Rating

7% higher than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was better than expected

11 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Defibrillator Procedures

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Heart Attack

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Coronary Artery Bypass Graft (CABG) Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Valve Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Respiratory Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Hip Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

As Expected

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Benign Prostatic Hyperplasia

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Carotid Procedures

In Hospital

As Expected

Peripheral Vascular Bypass

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
70%

Patients who gave a rating of 9 or 10

4% higher than the national average

72%

Would definitely recommend

7% higher than the national average

St Francis Medical Center

National Average

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%84%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%58%58%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%51%47%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%78%75%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%61%57%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%81%76%

St Francis Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%65%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%64%67%

Providers

Provider Reviews

We have used Dr Bhandari for over 20 years and would not even consider using anyone else for this procedure. He listens to you and will make adjustments to your specific needs. Very friendly and professional at the same time. Also explains about your procedure results.

May 01 2025

Review for Dr. Bhandari

Dr Miller is always amicable & thorough in checking everything and knowledgeable in every ENT related thing I encounter

May 01 2025

Review for Dr. Miller

I would highly recommend Dr. Oliveira , he spends time with you & answers all questions . He really cares about his patients. I bring my Mom & she loves him. Been using him for a few years now & very satisfied !

May 01 2025

Review for Dr. Oliveira

The cleanliness of the facility and such professional friendly staff. Dr. Bhandari is the top notch when it comes to a gastroenterologist. I've only seen him twice and he has been excellent both times.

Apr 29 2025

Review for Dr. Bhandari

Ordered head scan for liver patient for no reason-never told us. We told them no, and she sd she would cancel it but didn’t. Her attitude was, Oh well, miscommunication. Wanted to take gallbladder as well but Hospitalist stopped her-sd she is wasting our time; going in circles.

Apr 29 2025

Review for Dr. Walker

Location

St Francis Medical Center

309 Jackson St, Monroe LA 71201

CallDirections

(318) 966-4000

Frequently Asked Questions

Where is St Francis Medical Center located?

St Francis Medical Center is located at 309 Jackson St, Monroe, LA 71201. Find other locations and directions on Healthgrades.

Has St Francis Medical Center won any recent awards from Healthgrades?

No, St Francis Medical Center has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.

Is St Francis Medical Center highly rated with patients?

70% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does St Francis Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at St Francis Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades St Francis Medical Center profile..

How does St Francis Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

309 Jackson St

Monroe, LA 71201

Directions

(318) 966-4000