University of North Carolina Hospital
University of North Carolina Hospital is a medical facility located in Chapel Hill, NC. This hospital has been recognized for Outstanding Patient Experience Award™, America’s 100 Best Hospitals for Prostate Surgery Award™, and more.
Patient Experience Rating
13% higher than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
Outstanding Patient Experience Award™ (2024, 2023, 2022)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
Specialty Clinical Quality Awards
America’s 100 Best Hospitals for Prostate Surgery Award™ (2025)
Superior clinical outcomes in prostate removal surgery and transurethral resection of the prostate
America’s 100 Best Hospitals for Spine Surgery Award™ (2025)
Superior clinical outcomes in back and neck surgeries and spinal fusion procedures
Pulmonary Care Excellence Award™ (2025, 2023)
Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia
America’s 100 Best Hospitals for Pulmonary Care Award™ (2024)
Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Pacemaker Procedures
In Hospital
Defibrillator Procedures
In Hospital
Mortality Based Ratings
Coronary Interventional Procedures (Inpatient)
Mortality In-Hospital
Mortality within 30 days
Valve Surgery
Mortality In-Hospital
Mortality within 30 days
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Coronary Artery Bypass Graft (CABG) Surgery
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Sepsis
Mortality In-Hospital
Mortality within 30 days
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Cranial Neurosurgery
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hip Replacement
In Hospital
Total Knee Replacement
In Hospital
Hip Fracture Treatment
In Hospital
Complication Based Ratings
Outpatient Back and Neck Surgery (except Spinal Fusion)
In Hospital
Outpatient Total Knee Replacement
In Hospital
Outpatient Rotator Cuff Repair
In Hospital
Complication Based Ratings
Outpatient Benign Prostatic Hyperplasia
In Hospital
Complication Based Ratings
Prostate Removal Surgery
In Hospital
Specialty Excellence Awards
America’s 100 Best Hospitals for Prostate Surgery Award™
2025
Mortality Based Ratings
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Pulmonary Care Excellence Award™
2025, 2023
America’s 100 Best Hospitals for Pulmonary Care Award™
2024
Complication Based Ratings
Back and Neck Surgeries (without Spinal Fusion)
In Hospital
Spinal Fusion
In Hospital
Specialty Excellence Awards
America’s 100 Best Hospitals for Spine Surgery Award™
2025
Complication Based Ratings
Peripheral Vascular Bypass
In Hospital
Abdominal Aortic Aneurysm Repair
In Hospital
Carotid Procedures
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceUniversity of North Carolina Hospital
National Average
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
University of North Carolina Hospital
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Apr 23 2025
Review for Dr. Lord
Took care of all my problems. If problems return, come back Great visit!
Apr 23 2025
Review for Dr. Lord
Dr. Lord is fantastic at explaining everything going on. Also provided solutions to the issues.
Apr 22 2025
Review for Dr. Lord
Experienced surgeon, excellent reputation, sound medical advice given, personable.
Apr 22 2025
Review for Dr. Merz
Dr. Barnes is great: listens and explains well. Share latest research and brings to into the conversation. I love his approach.
Apr 21 2025
Review for Dr. Barnes
Location
University of North Carolina Hospital
Frequently Asked Questions
Where is University of North Carolina Hospital located?
University of North Carolina Hospital is located at 101 Manning Dr, Chapel Hill, NC 27514. Find other locations and directions on Healthgrades.
Has University of North Carolina Hospital won any recent awards from Healthgrades?
Yes, University of North Carolina Hospital has been awarded with Outstanding Patient Experience Award™, America’s 100 Best Hospitals for Prostate Surgery Award™, America’s 100 Best Hospitals for Spine Surgery Award™, and 2 more in the past two years.
Is University of North Carolina Hospital highly rated with patients?
73% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does University of North Carolina Hospital score well in safety ratings?
Healthgrades tracks outcome ratings for 12 hospital services. View more details here.
How do I get in at University of North Carolina Hospital?
Phone number, appointment information, and directions can be found on Healthgrades University of North Carolina Hospital profile..
How does University of North Carolina Hospital rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
A Plus care from start to finish. I am totally impressed with the level of Dr. Lord’s care. In addition, he’s a very nice man.